Legal Services Administrator
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An opportunity has arisen to join the Legal Services Department at Sherwood Forest Hospitals NHS Foundation Trust as a Band 3 Legal Services Administrator.
This is an important administrative role within a small specialist team which supports the Trust's management of clinical negligence claims, employer's liability and public liability claims, HM Coroner investigations and inquests, and healthcare advisory legal work. The postholder will help ensure that legal casework is supported by accurate records, effective administrative systems, timely handling of correspondence and high standards of confidentiality.
The successful candidate will be organised, IT literate and able to work with sensitive and sometimes complex information. They will be expected to maintain effective working relationships with colleagues, clinicians, divisional teams, patients/service users and external stakeholders, using tact and diplomacy where required.
Key duties will include receiving and responding to incoming queries by telephone, electronically or in person; maintaining accurate records; updating relevant IT systems; validating information received by the department; filing and recording information; supporting the organisation of diaries, appointments and workload; and ensuring that deadlines are met.
Apply now to join our team!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.Person specification
Knowledge Requirements
Essential
- Computer literate with advanced keyboard skills
- Thorough knowledge of healthcare or other administrative systems and processes
- Knowledge of databases and spreadsheets e.g. PAS, Excel, ESR or similar applications
Desirable
- Clerical background providing a knowledge of a range of procedures
- Knowledge of the NHS or service provider in general
Qualifications
Essential
- Good general education with GCSE English at Grade C or above or equivalent qualification / experience
- NVQ Level 3 or equivalent qualification / experience
Desirable
- Formal keyboard / typing qualification
- NVQ in Customer Care
- Institute of Health Records & Information Management Diploma (IHRIM)
Further Training
Desirable
- Supervisory training
- Experience of Health and Safety issues
Experience
Essential
- Customer care
Desirable
- Experience of supervising staff
- NHS knowledge
About the employer
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.