Multilingual Customer Service (Evening Shift) - Sport
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Multilingual Customer Service Temps (English + French or Portuguese)
World Cup Project | Temporary Contract | London
Evening Shift 4PM until 12AM
Want to be part of one of the biggest sporting events in the world?
We're recruiting multilingual Customer Service Temps to support a major client during the World Cup, helping fans and guests with ticketing and event-related queries.
If you're fluent in English plus French or Portuguese, thrive in a fast-moving environment, and enjoy helping people solve problems, we'd love to hear from you.
- Supporting customers with ticketing and guest management queries
- Assisting fans and stakeholders via email, phone and digital channels
- Resolving booking, access and event-related questions
- Providing an exceptional customer experience during a high-profile global sporting event
- Escalating complex cases where needed
- Fluent English plus Spanish, French or Portuguese (spoken and written)
- Previous experience in customer service, contact centres, hospitality, events or ticketing
- Strong communication and problem-solving skills
- Comfortable working in a fast-paced, high-volume environment
- Confident using customer systems and managing multiple queries
ā½ Be part of a global sporting event
š Use your language skills every day
š Support fans during a once-in-a-generation experience
š Gain experience with a leading sports and entertainment environment
Contract: Temporary / seasonal
Start Date: Beginning of June
Duration: 5 weeks roughly
Location:
If you're interested, please send your CV along with a short note outlining why you would be suited to the role to annalise.hoskins@handle.co.uk
Please note:
- You must be immediately available
- Fluency in English plus Spanish, French or Portuguese is essential
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.