Outpatient's Sister/Charge Nurse/Department Manager UIU UHL

Role Overview

Under the direction of the Matron, you will take responsibility for the department, ensuring the team delivers effective care planning and high‑quality care that meets professional standards and is developed in collaboration with service users and carers. You will support reflective practice across the service and lead the identification and implementation of quality‑improvement initiatives. You will manage patient flow within the Urology procedure room and the outpatient department.

You will have a key leadership role, acting as a role model for others. You will communicate and maintain excellent working relationships with all those that use, commission and work within the services delivered. Undertake direct clinical practice for a minimum of 40% of your working time, ensuring continued credibility, visibility, and leadership within the clinical environment.

You will work closely with the people who use our services, families, friends and carers and play an important contribution in how people experience our services.

You will be responsible for maintaining stock level, management and ordering of supplies, and overseeing specialist equipment for Urology Investigation Unit (Urology procedure room and Urology Outpatients Department (OPD))

You will be expected to participate in 24-hour internal rotation and undertake other duties where requested which are compatible with the grading of the post.

Job Summary

Outpatients Sister/Charge Nurse/Urology UIU outpatients Department Manager’s are expected to be kind, responsive and professional, contributing to the quality of the services we provide by:

Assessing, planning, implementing and evaluating holistic care in relation to complex care planning/pathways

Developing integrated care programmes in partnership with service users, commissioners and key stakeholders.

Ensuring a supervision framework is in place for staff under their care and support in the development of relevant competencies across staff groups

Actively working as a member of the team to ensure high quality care is provided to service users.

Maintaining own specialist area of competence, and leading on the competency frameworks for others

Having the ability to synthesise information in order to present proposals effectively to decision makers (including Directors and Senior Executives) in ways which facilitate their understanding and influence pathways

Making recommendations to decision makers in order to drive forward innovative solutions to achieve business objectives, service improvement strategies and financial efficiencies linked to packages of prescribed care or identified projects

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

For further details / informal visits contact: Name: Raquel Guterres Job title: Matron Email address: raquel.guterres@nhs.net Telephone number: 07825524093