Patient Transport Services Dispatcher
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Internal Only
We are recruiting for a Patient Transport Service Dispatcherwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "working together, improving together"
An opportunity has arisen to work as part of the team of Patient Transport Service (PTS) Dispatchers, working in a busy Clinical Coordination Centre your main responsibilities will be
Job description
Job Purpose.
To receive and process transport requests.
Job Statement.
To receive and process transport requests.
To achieve effective planning and resourcing for Patient Transport Services.
To maintain effective/fluent communications with all contractual agencies and Patient Transport Services staff.
Clerical duties relevant to the effective operation of the Patient Transport Services.
Be responsible for the collation and reporting of reports as required and determined by the Patient Transport Services manager.
Experience of on the road Operational PTS duties are required for this role.
Person specification
Qualifications
Essential
- NVQ 2 in Direct Patient Care, Administration or equivalent.
Experience
Essential
- Experienced in the use of IT packages
- Experience of 'on the road' Operational PTS duties
physical skills
Essential
- Standard Keyboard Skills.
- Radio Operation.
About the employer
We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.