Pensions Officer
CompanySopra Steria
Location
Southampton, England, United Kingdom
Employment TypeFull-time
Posted At4/20/2026
UK Visa Sponsorship Analytics
Occupation TypePensions and insurance clerks and assistants
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Are you looking to build your experience in NHS Pension administration while helping to deliver an accurate, reliable and friendly service for NHS employees?
We have two opportunities within our NHS SBS Pensions function – one in the Data Cleansing Team and one in the Calculations Team. You’ll join a supportive group that cares about accuracy, teamwork and doing the right thing for our members. The work is varied, detailed and genuinely meaningful, and you’ll be part of a friendly and flexible team that helps ensure NHS colleagues receive the correct benefits at the right time.
This role is hybrid – you will need to attend the Southampton office once per month for team collaboration, training or meetings.
What you'll be doing:
We have two opportunities within our NHS SBS Pensions function – one in the Data Cleansing Team and one in the Calculations Team. You’ll join a supportive group that cares about accuracy, teamwork and doing the right thing for our members. The work is varied, detailed and genuinely meaningful, and you’ll be part of a friendly and flexible team that helps ensure NHS colleagues receive the correct benefits at the right time.
This role is hybrid – you will need to attend the Southampton office once per month for team collaboration, training or meetings.
What you'll be doing:
- Processing NHS Pension information accurately and on time in line with scheme regulations.
- Updating pension records and providing documentation through Pensions Online where appropriate.
- Calculating periods of pensionable pay and completing refund and retirement calculations.
- Responding professionally to internal and external enquiries by phone or email.
- Supporting data cleansing, data processing and associated project work.
- Meeting service level agreements and KPIs through accurate and timely administration.
- Strong attention to detail with a focus on accuracy.
- Ability to interpret and follow policies and procedures.
- Experience working in a structured or process‑driven environment.
- Ability to work effectively as part of a team as well as independently.
- Good organisational skills and ability to manage workload.
- Confidence handling confidential personal information.
- Enjoyment of working with numbers.
- Experience using Microsoft Office applications.
- Ability to navigate and understand different systems.
Employment Type: Full-time, perm
Location: Southampton
Security Clearance Level: DBS
Internal Recruiter: Becky
Salary: £24,900pa
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension.
Loved reading about this job and want to know more about the sector?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting‑edge technologies and our teams’ expertise, in‑depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed
to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.