Programme Manager
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Summary
Salary: Competitive plus comprehensive benefits package
Reporting Line: Head of Transformation Delivery
Contact Type: Fixed term up to 18 months
What to expect
As a Programme Manager you will operate as a senior member of our Transformation team, you’ll lead complex, cross‑functional change activity by leading and delivering initiatives, overseeing programmes of work end to end.
You will role model our behaviours everyday, while keeping a Postmaster‑first mindset at the heart of every decision.
You’ll oversee end‑to‑end programme delivery across multiple initiatives, including the transition of our directly managed branches to our franchise and scaled partners, overseeing the roll out and branch builds to ensure our partners have branches fit for purpose.
Through inclusive leadership and a focus on continuous improvement, you’ll bring clarity, drive momentum, resolve risks early, and ensure feedback from Postmasters and customers shapes how we deliver.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role you will have experience working within franchise or branch roll out programmes and have a background in complex, fast-paced agile organisations.
In addition to this, the ideal candidate will:
• Strong leadership and communication skills and experience in driving forward programme change
• Ability to deal with significant levels of business complexity
• A business delivery focused outlook and strong all-round business acumen
• Ability to deal with financial complexity
• Experience in delivery of complex business focused change portfolio and programme management
• Cost efficiency and income generation programmes
• MSP qualified