Project Manager

The Project Manager will supply the best bespoke services in the PatSnap ecosystem, including delivering top quality training to enable, empower and engage our clients.

This role is about turning access into impact.

You’ll work closely with customers to make sure the PatSnap platform doesn’t just get implemented, it gets used properly and delivers real outcomes.

You’ll support clients from onboarding through to later stages of their contract, running training sessions, re engaging teams where needed, and ensuring they continue to get value as their needs evolve.

Sessions are delivered both directly with clients and at scale through webinars and other scalable approaches, with a focus on building confidence and capability with the platform.

You’ll be responsible for driving product adoption across your accounts, understanding how each customer works, where they are getting value, and where they are not.

This is a hands on role. You will spend your time in the product, working directly with customers, building expertise, and helping them apply it in a way that sticks.

It suits someone who enjoys running sessions, explaining complex things clearly, and helping customers get the most out of the product.