Quality Governance Matron

The Quality Governance Matron is a senior leader within the Governance Support Unit, working collaboratively across all disciplines to drive the Trust's Clinical Governance agenda. The role provides strategic oversight to the Falls, Frailty and Dementia Specialist Teams, supporting high standards of safety, quality and patient experience.

The post holder will lead the clinical governance and public involvement agenda across two to three divisions, strengthening clinical practice, reducing risk and promoting cross-divisional learning. They will also lead the divisional delivery of the Patient Safety Incident Response Framework, ensuring full compliance with the Trust's Patient Safety Incident Response Plan.

The Matron will provide expert oversight of clinical incidents, complaints, learning from deaths and wider quality improvement activity, guiding Quality Governance Facilitators to support divisions in delivering robust governance and improved care.

They will champion a positive learning culture, ensuring changes are embedded to enhance patient safety and outcomes. Working with Divisional Governance Leads, they will establish strong assurance processes aligned to PSIRF, shared governance, CQC requirements and ICB quality standards.

The post holder will ensure effective audit processes, collaborate closely with Executive and divisional leadership, and contribute to setting the strategic direction of the Governance Support Unit.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Qualifications

Essential

• Educated to or working towards master's degree level
• Clinical Professional Qualification

Desirable

• Project Management - Quality Improvement qualification

Experience

Essential

• Specialist knowledge of systems based thinking and thematic analysis within a complex organisational setting
• Presenting information to committees and senior management
• Demonstrable previous success in leading and delivering change and performance with and through clinical teams
• Able to demonstrate expert leadership skills
• Achievement of challenging deadlines whilst maintaining quality and professional standards
• Good understanding of complex issues within healthcare organisations and knowledge of recent policy developments
• Experience of leading on incidents / complaints process
• Experience of dealing with service wide policy implementation or change management projects

Desirable

• Expert knowledge of falls and dementia work programme
• Experience of working in a complex changing environment and the ability to prioritise

Knowledge and Skills

Essential

• Detailed knowledge of governance and risk management & assurance as implemented within the NHS and the NHS Assurance processes
• Understanding of the quality standards applicable to the NHS (e.g.: CQC / FT / -, commissioner requirements)
• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
• Have significant knowledge of national patient safety policy and strategy including levers for change in the NHS system
• Ability to develop policies and procedures for implementation within areas
• Good understanding of information analysis, techniques and tools and the ability to present concepts clearly
• Demonstrate the ability to interpret national and local guidance and develop practical solutions to meet requirements
• Excellent written skills to produce formal, informal and technical documents/material to meet delivery needs

Desirable

• Knowledge of legislation and standards relating to health & safety, security, complaints, claims and incidents

Personal Attributes

Essential

• Excellent inter-personal and communication skills and good listening skills
• Enthusiasm, ability to work independently and within a team
• The ability to establish effective working relationships and credibility with senior managers and professionals
• The ability to work under pressure, prioritise workload and meet tight timescales
• Strong sense of commitment to openness, honesty and integrity

Interpersonal Skills

Essential

• Communication skills both written and oral
• Excellent inter-personal skills
• Excellent analytical skills
• Report writing
• Computer literate on Microsoft products e.g. Word, power point
• Negotiating skills

Desirable

• Presentational skills using a variety of formats/ equipment

Trust Commitments all Applicants are Expected to Demonstrate

Essential

• Awareness of Equality & Valuing Diversity Principles
• Understanding of Confidentiality & Data Protection Act

Mobility

Essential

• Own transport or suitable alternative

About the employer

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.