Job Description
Hospital Receptionist | Private Hospital | Bushey Hospital, North West London | Receptionist | Permanent | 37.5hrs per week
Spire Bushey Hospital is looking for experienced receptionists to join our team, supporting reception and patient bookings during busy periods on a permanent basis. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.
Spire Bushey Hospital is one of North London and Hertfordshire’s leading private hospitals, with an excellent reputation for delivering high quality private hospital treatment. All of our consultants are highly experienced and many enjoy national and international reputations.
Spire Bushey Hospital forms part of a 4 site portfolio, and is supported by and works alongside Spire Bushey Diagnostic Centre, Elstree Cancer Centre and Spire Pathology Centre. Our theatre team cover a wide variety of specialties including Ortho, Bariatric, General, Gyane, ENT, Urology, Plastics, Ophthalmics, Spinal.
At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.
The Role
You’ll play a key role in delivering a smooth patient experience, including:
- Welcoming patients and managing front desk enquiries
- Booking and coordinating appointments using internal systems (SAP)
- Handling calls and emails from patients, consultants, and insurers
- Supporting patient admissions and ensuring all documentation is accurate
- Liaising with clinical teams and external stakeholders
- Maintaining confidentiality and accurate records at all times
Who We’re Looking For
- Previous experience in administration, reception, or customer service
- Confident communication skills and a professional approach
- Strong organisation and attention to detail
- Comfortable using systems (SAP or similar is a bonus)
- Ability to work independently and adapt in a busy environment
Working Pattern: Shifts are 7am to 3pm, 9.30am to 5.30am &1pm to 9pm. Minimum of 2x late shifts and weekend work is required.
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications