Senior Human Resources Coordinator

Position Summary:

The HR Senior Coordinator will be the first point of contact for all HR matters and provide HR generalist support to the London office. This includes supporting employee lifecycle activities, HR processes, policy implementation, reporting and providing a high-quality service to employees and managers.

Key Responsibilities and Accountabilities:

Employee Lifecycle & HR Operations

• Manage end-to-end recruitment process in coordination with the Director, HR & Operations
• Responsible for onboarding and offboarding driving continuous process improvements
• Prepare and issue HR documentation, including offer letters, employment contracts, completion of background checks, references and ad hoc documentation as required.
• Act as the primary administrator for Oracle ERP, ensuring all employee records are accurate and updated
• Initiate, track and facilitate the administrative workflow for headcount and recruitment approvals.
• Lead the performance review system, working with Group IT and employees to ensure smooth implementation, and being responsible for the launch and facilitation of the end user.

Employee Relations

• Act as the first point of contact for policy, procedure, and employee relations enquiries.
• Escalate employee relations matters and queries to the Director, HR & Operations as appropriate.
• Manage the compliance procedures required for employee relations cases.

Policy, Compliance & Legal

• Lead in the review and updating of HR policies and employment contracts as per UK employment law.
• Liaise with external legal counsel as required
• Support the HR Director in gathering documentation required for external legal counsel liaison.
• Support the implementation of GDPR and employment law changes.

Compensation, Benefits & Reward

• Liaise with finance for monthly payroll and pension processing.
• Manage benefits administration and lead on annual renewals with brokers, including improvements and new benefits offerings.
• Lead on the administration of the UK insurance lifecycle.

Learning & Development.

• Research learning and development practices to meet organisational, departmental and individual development needs.
• Identifying training needs and supporting the administration of development programs for employees.
• Coordinating training delivery and tracking completion.

Reporting

• Produce PowerPoints, organizational charts, and HR documents for internal and group meetings.
• Prepare monthly, quarterly and as required reports on key HR metrics (headcount, turnover, etc.) for UK and Group reporting.
• Ensure the accuracy of data used for analysis to support leadership decisions.