Senior Social Media Manager
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Who We Are
Science In Sport Group is a world leader in sports and performance nutrition.
We have two highly regarded brands; SiS which combines world-class science and innovation to provide optimal performance nutritional solutions for professional athletes, sports and fitness enthusiasts and the active lifestyle community. This includes over 320 professional teams worldwide across a broad range of sports including Football, Rugby, Cycling, Athletics, Basketball, Netball and Swimming. Brand ambassadors include former track cyclist Sir Chris Hoy, an eleven-time world champion and six-time Olympic champion, and Eilish McColgan, who won gold in the 2022 Commonwealth Games 10,000 metres.
PhD Nutrition is a premium, active-nutrition brand for the active lifestyle community wanting intelligent nutrition to help them achieve their goals. With over 20 years of research and development, our products are designed to maximise performance in and out of the gym. It’s an exciting time for PhD Nutrition as 2025 will kick off an entirely new line up of brand ambassadors, from hybrid athletes to qualified sports nutritionists.
The two brands sell through the phd.com and scienceinsport.com digital platforms, third-party online marketplaces including Amazon, as well as extensive domestic and international retail distribution.
In 2022 the company opened a state of the art 160,000 square foot manufacturing and logistics facility in Blackburn, Lancashire. Providing a significant advantage in product costs and customer response time and most importantly, allowing Science In Sport to lead the way for quality standards.
Science In Sport is the nutrition partner to globally recognised elite teams, including Tottenham Hotspur, Saracens Rugby, British Triathlon, Aquatics GB, British Cycling, England Netball and Loughborough Sports. As well as being the Official Energy Gel Provider of RunThrough and the Official Nutrition Partner of Ultra X.
The Role
We are seeking a dynamic and creative Senior Social Media Manager to lead and elevate our social media presence. This pivotal role will be responsible for developing and executing innovative social media strategies that changes the perception of our brand, engages our global followers, and win new business.
The ideal candidate will be a strategic thinker with a deep understanding of the digital landscape, and ideally an expert on how challenger and start-up brands reach hypergrowth with social, UGC and influencer content at their heart. Our Senior Social Media Manager will have a proven track record of delivering impactful social media campaigns within a high-profile environment.
Job Type: Full-time, permanent
Salary: up to £60,000 per annum
Working Hours: 9.00am - 5.30pm Monday to Friday
Location: Blackburn
Benefits
On-site gym
Cycle to work scheme
Product discount
Birthday day off
Pension scheme, employer contribution at 4%
The work - Your 4 most important responsibilities
Social Strategy & Planning: Develop, implement, and manage a comprehensive social media strategy aligned with the company’s overall marketing and communications objectives. This includes defining target audiences, platform-specific strategies, content pillars, and key performance indicators (KPIs).
Content Creation & Management: Oversee the creation of engaging, high-quality content across all social media platforms (e.g., X/Twitter, Instagram, Facebook, TikTok, YouTube, LinkedIn). Critically, you will manage the content calendar, thinking tactically about how we ride trends and events, as well as exploiting our commercial rights.
Team Leadership & Development: We want to be the envy of our industry. Lead, mentor, and inspire a team of social media executives and content creators. Foster a collaborative and high-performing environment, ensuring the team has the resources and support needed to succeed.
Community Engagement & Growth: Develop and implement strategies to foster a vibrant and engaged online community. Monitor social media channels for mentions, sentiment, and trends, and proactively engage with ambassadors, influencers, and customers. Most importantly, you will attract and drive potential and new audiences into our ecosystem to become loyal, engaged customers.
Accountability – what you are responsible for delivering
Growth & KPI’s: Including traffic and revenue targets. Ultimately increasing CVR% of followers into customers.
Content Delivery: Seamless and professional delivery of engaging content across our social channels.
Content Strategy & Planning: The thought and meaning behind the content.
Influencer, ambassador and UGC (Content from our followers).
Capability - the skills and behaviours required to do this job well
Proven experience in developing and executing successful social media strategies and campaigns that drive engagement, growth, and commercial outcomes.
Strong understanding of all major social media platforms, their algorithms, best practices, and emerging trends.
Experience with social media management tools, analytics platforms, and content creation software.
A genuine passion for sports (preferably endurance sports), and an understanding of the health & fitness industry, and the science behind sports nutrition.
Performance – how you will know you are doing a great job
Engagement & Reach KPI’s (campaign based)
CVR% (followers into customers) & Revenue
NPS / Reputational KPI’s (Could be awareness based)
Specific metrics will be set when in role and will be reviewed and built upon regularly. Alongside this, you will be supported with a personal performance plan that will enable you to continue improving your own performance and impact.
Attributes – experience and mindset that will enable you to do well in this role.
Demonstrable experience in managing social media for a high-profile organisation, ideally within the sports or health/fitness industry.
Excellent written and verbal communication skills, with a keen eye for detail and accuracy.
Experience in leading and managing a team, fostering a positive and productive work environment.
Strong analytical skills and the ability to interpret data to inform strategic decision-making.
Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Science in Sport Group is an equal opportunity employer; we value diversity and strive to cultivate an inclusive workplace. We do not tolerate discrimination of any kind in regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. We fully support reasonable adjustments throughout our recruitment process, to provide an inclusive and welcoming recruitment experience.