Senior Technical Analyst Networks & Telephony
CompanyManchester City Council
Location
Manchester Area, United Kingdom
Employment TypeFull-time
Posted At5/28/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (43.0%).
Occupation TypeTelecoms and related network installers and repairers
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Manchester City Council. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Working hours: 35 hours per week
Contract type: Permanent
Additional payments: Essential car users allowance
Working style: Onsite - Employees carry out their job primarily from a physical workplace, such as an office
Closing date: 11.59pm, 11 June 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This Role Is Subject To
The role is a senior technical position responsible for the delivery, operation and ongoing support of the Council’s network and telephony services across a large and complex estate. The Networks and Telephony team supports thousands of users across over 100 sites, providing reliable and secure network connectivity for council services.
You will act as a senior technical specialist and technical lead, providing expert advice and hands on delivery across enterprise scale data and voice platforms. This includes core, wide and local area networks, wireless infrastructure, network monitoring systems, and modern IP‑based telephony.
The role involves leadership supporting and guiding other members of the team both on site and in the office, while also working independently to manage and support the Council’s network and telephony infrastructure.
Working closely with colleagues, stakeholders and third‑party suppliers, you will lead technical projects, support service im
Contract type: Permanent
Additional payments: Essential car users allowance
Working style: Onsite - Employees carry out their job primarily from a physical workplace, such as an office
Closing date: 11.59pm, 11 June 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This Role Is Subject To
- Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
- 2 References - where possible we require 3 years' history.
- Qualification: Educated to BTEC/Degree level in a relevant subject area; and qualified or willing to work toward ITIL
- Essential Car Documentation - This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.
The role is a senior technical position responsible for the delivery, operation and ongoing support of the Council’s network and telephony services across a large and complex estate. The Networks and Telephony team supports thousands of users across over 100 sites, providing reliable and secure network connectivity for council services.
You will act as a senior technical specialist and technical lead, providing expert advice and hands on delivery across enterprise scale data and voice platforms. This includes core, wide and local area networks, wireless infrastructure, network monitoring systems, and modern IP‑based telephony.
The role involves leadership supporting and guiding other members of the team both on site and in the office, while also working independently to manage and support the Council’s network and telephony infrastructure.
Working closely with colleagues, stakeholders and third‑party suppliers, you will lead technical projects, support service im
provements activity and provide senior technical oversight within a 24x7 out of hours operational environment. You will also play a key role in supporting the ongoing transition from legacy telephony services to modern, cloud‑based and IP‑based solutions.
We are looking for an experienced professional with strong technical knowledge, leadership skills and the ability to work confidently in a pressurised, business critical environment to help deliver high‑quality, customer‑focused ICT services.
You will provide a professional, specialist technical service which supports the delivery of organisational objectives and ensures availability and security of Manchester City Council’s network and telephony services.
We are looking for an experienced senior network and telephony professional with strong leadership and people management skills, capable of managing and supporting a technical team. You will communicate effectively with a wide range of stakeholders, including technical colleagues, managers, service users and third party suppliers.
The appointed candidate will be comfortable working in a 24x7 operational environment, where the role includes out of hours cover and regular on site attendance at council locations to support incidents, planned works and service delivery. You will be able to make sound technical decisions under pressure and take ownership of issues through to resolution.
Essential Requirements For The Role
The successful candidate will need the following experience, skills and technical knowledge:
We are looking for an experienced professional with strong technical knowledge, leadership skills and the ability to work confidently in a pressurised, business critical environment to help deliver high‑quality, customer‑focused ICT services.
You will provide a professional, specialist technical service which supports the delivery of organisational objectives and ensures availability and security of Manchester City Council’s network and telephony services.
We are looking for an experienced senior network and telephony professional with strong leadership and people management skills, capable of managing and supporting a technical team. You will communicate effectively with a wide range of stakeholders, including technical colleagues, managers, service users and third party suppliers.
The appointed candidate will be comfortable working in a 24x7 operational environment, where the role includes out of hours cover and regular on site attendance at council locations to support incidents, planned works and service delivery. You will be able to make sound technical decisions under pressure and take ownership of issues through to resolution.
Essential Requirements For The Role
The successful candidate will need the following experience, skills and technical knowledge:
- Significant experience working within an enterprise scale network and telephony environment in a large organisation. Hands on experience of: Cisco Identity Services Engine (ISE); Cisco Catalyst Center; Cisco Meraki technologies
- Strong technical experience across core, wide area, local area and wireless network
- Demonstrable experience using 8x8 in an enterprise telephony and contact centre environment, including configuration, administration and operational support.
Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits We Offer
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Requirements
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces members or veterans
- Current or former care leavers
- Have a disability or long-term condition
We’re a Disability Confident Employer, Offering
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
What We Will Need From You If You're Successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other Relevant Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
Use of Artificial Intelligence (AI)Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.
Privacy Notice
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other Relevant Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
Use of Artificial Intelligence (AI)Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.
Privacy Notice