Supply Chain Manager
UK Visa Sponsorship Analytics
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with FIRST MILE LIMITED. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
About First Mile
First Mile is the UK's premier recycling company, serving over 30,000 customers including Pret a Manger, Zara, and Netflix. We are a rapidly growing, multi-award-winning business making a real impact in the environmental space. Our Supply Chain Department is industry-leading, growing at 20% year-on-year, and plays an essential role in delivering exceptional service and high recycling rates to our customers.
The Role
We are seeking a talented and results-driven Supply Chain Manager to lead our Supply Chain function. This is a senior role with full responsibility for a team of 12, managing the performance of all sub-contracted services across our supplier network. The Supply Chain Manager will be instrumental in shaping the strategic direction of the Supply Chain department and ensuring it meets the evolving needs of our growing customer base.
You will be responsible for meeting goals across four key pillars: service levels, recycling performance, commercial outcomes, and compliance.
Duties & Responsibilities
Team Management
- Lead, develop and performance-manage a team of 12 supply chain and operations professionals, setting goals and targets that support business objectives, supporting their development, and a collaborative culture.
- Build a high-performing, motivated team culture with clear accountability and career development pathways.
- Conduct regular 1:1s, team reviews, and performance appraisals to drive continuous improvement.
Supplier & Contract Management
- Take overall responsibility for managing the performance of all sub-contracted services, ensuring service levels and margin are delivered in line with agreed KPIs.
- Personally build and maintain relationships with top and strategic suppliers, meeting regularly and assessing performance through data-driven KPI frameworks.
Operations & Process Improvement
- Optimise and improve processes to drive efficiency, automation, and improved customer experience while reducing cost to operate.
- Actively collaborate with the tech team to design and enhance technology tools such as the Supplier App to enable better service delivery and operational efficiency.
Compliance & Standards
- Ensure 100% compliance with First Mile's safety, quality, and environmental standards across the entire supplier base.
- Manage all supplier documentation to ensure records are complete, current, and audit-ready.
Reporting & Strategy
- Report to the Senior Management Team and Board on the performance of the Supply Chain function, providing clear metrics and KPI analysis.
- Produce monthly reports and track progress against targets for the division.
- Contribute to the strategic direction of the Supply Chain department, anticipating the changing needs of customers as the business scales.
Commercial Support
- Support new business and account management teams in developing competitive and sustainable commercial proposals for new sub-contracted service lines.
- Understand the industry landscape, key players, and recycling services; attend industry events and build a strong professional network.