Support Services Team Leader

At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.

We're looking for a Support Services Team Leader to join our team based at Skipton - Skipton General Hospital. In this role, you will support a team of Frontline FM colleagues, ensuring high standards of service delivery across our site.

This is permanent full time position.

• £27,486 per annum
• 37.5 hours per week
• 3 week rota based on the below shift pattern working Monday-Friday
• Week 1- 7am-3pm Week 2- 10am-6pm & Week 3- 12pm-8pm
• Driving licence required

About the Role

You'll manage your own time between properties, providing hands-on support to colleagues and customers. This is a varied role that combines supervision, administration, and customer interaction-perfect for someone with strong leadership skills and a background in facilities management.

What You'll Do

• Supervise and support a team of FM colleagues across multiple sites
• Plan and allocate work, manage rotas, and ensure standards are met
• Handle recruitment, onboarding, training, and performance reviews
• Complete administrative tasks including timesheets, stock orders, and audits

What We're Looking For

• Previous experience managing or supervising a team of domestics or receptionists
• Strong customer service and administrative skills
• Knowledge of Health & Safety requirements
• Practical experience in cleaning, catering, & floor maintenance, ideally within a hospital setting

Where you'll be

Based at Skipton General hospital, but also covering Coronation Hospital, Keighley Health Centre, Old Sweek Clinic and Settle Health Centre
(Mobile role - travel required)

What we can offer you

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.

• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.

• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.

• SMART Pension contribution into which the company will contribute up to 6%

• A range of flexible benefits, including NHS retail discounts and Cycle to Work Scheme.

• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a purpose…

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

At NHS Property Services, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know - we're here to help

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Check out more about Life at NHSPS on our LinkedIn page!