Support Worker - Complex Care and Mental Health
CompanyOptimo Care Group
Location
Rotherham, England, United Kingdom
Employment TypeFull-time
Posted At5/5/2026
UK Visa Sponsorship Analytics
Occupation TypeCare workers and home carers
Occupation Code Skill LevelMedium Skilled - Specific Roles Only
Sponsorship Salary Threshold
£33,400
(£17.13 per hour)
Immigration salary list rate applies
✓ On immigration salary list - lower visa fees apply
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Description
About The Role
At Stepping Stones Services, we are proud to deliver high quality, outcome focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living, mental health, and complex care services.
This role has a strong focus on supporting individuals with both mental health needs and complex care requirements. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, alongside other complex needs. Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way.
You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.
Our PRIDE Values
We live by our PRIDE values in everything we do:
Stepping Stones Services is a trusted and compassionate provider supporting individuals with mental health needs, learning disabilities, autism, physical disabilities, and complex care requirements within their own homes.
Key Responsibilities
At Stepping Stones Services, we are proud to deliver high quality, outcome focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living, mental health, and complex care services.
This role has a strong focus on supporting individuals with both mental health needs and complex care requirements. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, alongside other complex needs. Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way.
You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.
Our PRIDE Values
We live by our PRIDE values in everything we do:
- Person-Centred - Putting the individual at the heart of all decisions
- Responsive - Delivering well-planned, flexible, and effective support
- Innovative - Continuously learning and improving our practice
- Delight - Going the extra mile to positively impact lives
- Engagement - Encouraging involvement, choice, and meaningful relationships
Stepping Stones Services is a trusted and compassionate provider supporting individuals with mental health needs, learning disabilities, autism, physical disabilities, and complex care requirements within their own homes.
Key Responsibilities
- Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulation
- Supporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routines
- Role Type: Full Time (with Part Time and Bank work available)
- Hours: 16-48 hours per week
- Shift Patterns: Days, Sleeps, and Waking Nights available - all on a rolling rota Mon - Sun
- Location: Rotherham
- A caring, patient, and compassionate approach, particularly in supporting mental health and complex care needs
- Strong communication and emotional awareness skills
- Experience in mental health or complex care (desirable)
- Understanding of person-centred and trauma-informed care
- Ability to work both independently and as part of a supportive team
- Flexibility to support individuals in and outside of the home
- NVQ Level 2 or 3 in Health & Social Care (desirable)
- Full UK driving licence preferred
- Flexible Working: Full-time, permanent contracts and rolling rotas to support work/life balance