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This role is offered on a fixed term/secondment basis for 12 months. The hours are part-time, 15 hours per week.
*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*
We have an exciting opportunity for someone to join the Later Life Admin Team at Tewkesbury. This is a part time post, as a job share for Thursday and Fridays on a fixed term contract and provides support to the service and our patients.
The successful candidate will work as a part of a team providing comprehensive and confidential Administration support to the Later Life multidisciplinary team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.
Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the Later Life service.
To maintain/update information of the Trusts patient information system (RIO)
To be responsible for actioning, following up on and/or re-directing appropriately any incoming queries from the joint administrative outlook email inbox and to exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
To communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented.
To efficiently use appropriate systems to collate and report data and information in an accurate format, producing spreadsheets and pulling reports to a high-quality standard (e.g. Microsoft Excel, Word, PowerPoint).
To produce copy and/or audio or digital typing of correspondence, reports, presentations, and spreadsheets; ensuring all documents are accurate and produced to a high standard.
To actively support team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner.
To maintain a well-managed filing system, both paper and electronic, ensuring ease of access and retrieval, in line with Trust protocols
To carry out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and uploading of documents on the relevant computer systems
To use own initiative in prioritising workload to ensure deadlines are met and to timely escalate any arising issues to the Locality Support Services Manager and Team Manager
To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues including providing cover for the reception area and for the Recovery Team to maintain a robust provision of the service.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: