Trainee Intelligence Analyst - Officer
CompanyHM Revenue & Customs
Location
Newcastle Upon Tyne, England, United Kingdom
Employment TypeInternship
Posted At4/18/2026
UK Visa Sponsorship Analytics
Occupation TypeBusiness and related research professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with HM Revenue & Customs. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
About The Job
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
Are you naturally inquisitive with a passion for problem solving?
We are looking for motivated people with the skills and aptitude to join us as a trainee Intelligence Analyst. You can look forward to receiving our highly regarded training programme (recognised by the Cabinet Office's Professional Head of Intelligence Assessment), the support of a mentor, and excellent potential for career development.
About The Team
Intelligence Assessment (IA) forms part of the Analysis function within HMRC's Risk and Intelligence Service Directorate. IA provides HMRC with dedicated and professional intelligence analytical expertise, delivering high quality products to customers across the department and wider government.
What is Intelligence Analysis/Assessment?
As an Intelligence Analyst Officer, you will be part of a dynamic environment making use of your passion for problem solving, ability to learn new skills, and naturally inquisitive nature.
This role will give you plenty of scope for communicating and influencing, as you work across lines of business and connect with customers to negotiate product requirements and deadlines.
You'll also need to be naturally inquisitive with a passion for problem solving - skills which will help you to produce clear, concise, and persuasive written reports with recommendations, to support the decisions of enforcement teams both inside and outside HMRC.
We'll train you in analysis, assessment and tradecraft and help you develop the ability to use structured analytical techniques and use your creative and critical thinking.
Under RIS Intelligence Assessment's current operating model, you'll create products with an operational focus, and you'll also have opportunity to work alongside tactical and strategic intelligence assessments. You'll collaborate with staff of all grades as you learn to utilise and exploit all available information sources and subject matter knowledge, and work within the confines of legal process and structure.
As part of your role, you may be required to occasionally travel away and stay overnight from your home office location.
Person specification
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
Are you naturally inquisitive with a passion for problem solving?
- Are you a critical and creative thinker?
- Do you want to make a difference, tackling serious and organised crime and non-compliance as part of a cross-government Intelligence Analysis profession and community?
We are looking for motivated people with the skills and aptitude to join us as a trainee Intelligence Analyst. You can look forward to receiving our highly regarded training programme (recognised by the Cabinet Office's Professional Head of Intelligence Assessment), the support of a mentor, and excellent potential for career development.
About The Team
Intelligence Assessment (IA) forms part of the Analysis function within HMRC's Risk and Intelligence Service Directorate. IA provides HMRC with dedicated and professional intelligence analytical expertise, delivering high quality products to customers across the department and wider government.
What is Intelligence Analysis/Assessment?
- Intelligence analysis is the detailed examination of intelligence. It's 'identifying and fitting together the pieces of the jigsaw.'
- Intelligence assessment adds a layer of judgement to this analysis, adding the "so what?" to provide an understanding of the overall picture, even when some of the jigsaw pieces are missing.
As an Intelligence Analyst Officer, you will be part of a dynamic environment making use of your passion for problem solving, ability to learn new skills, and naturally inquisitive nature.
This role will give you plenty of scope for communicating and influencing, as you work across lines of business and connect with customers to negotiate product requirements and deadlines.
You'll also need to be naturally inquisitive with a passion for problem solving - skills which will help you to produce clear, concise, and persuasive written reports with recommendations, to support the decisions of enforcement teams both inside and outside HMRC.
We'll train you in analysis, assessment and tradecraft and help you develop the ability to use structured analytical techniques and use your creative and critical thinking.
Under RIS Intelligence Assessment's current operating model, you'll create products with an operational focus, and you'll also have opportunity to work alongside tactical and strategic intelligence assessments. You'll collaborate with staff of all grades as you learn to utilise and exploit all available information sources and subject matter knowledge, and work within the confines of legal process and structure.
As part of your role, you may be required to occasionally travel away and stay overnight from your home office location.
Person specification
You'll play an important role in our team of over 100 colleagues, with the following key responsibilities:
A condition of employment is the satisfactory progression through the 12-month (adjusted pro-rata for part-time working patterns) Professional Trial Period (PTP). Successful applicants will be conditionally appointed for the duration of the PTP. Throughout the PTP, your progress against a set of pre-defined assessments for HMRC Intelligence Analysts will be evaluated and marked. You will need to pass the training examination process as well as meet the general standards of the PTP.
The PTP and your probation period will run concurrently. If you do not successfully complete your probation period and/or the PTP, your employment with HMRC may be terminated. Applicants who pass their probation period but fail the PTP may be offered alternative, less specialised roles within HMRC. The decision on whether you are offered one of these roles will be based on several factors including performance, behaviours, and location, and it may be at a lower grade.
The structure of the training programme includes several multi-day courses. Not all courses can be delivered in your home office location, so you may be required to travel and be away from home for up to a week at a time.
Join us on a webina
- Delivering assessments which enhance the development of intelligence and support criminal investigations.
- Using structured analytical approaches, tools, and techniques to produce clear, and persuasive briefings, written reports and visualisations that inform operational planning, and to make judgements and recommendations.
- Identifying risks, threats and vulnerabilities that can be exploited by criminals for financial gain.
- Working with case managers/officers and investigators to establish and define requirements, managing expectations, presenting outcomes, and ensuring timely delivery.
- Contributing to brainstorms, problem solves, critiquing reports and judgements during peer review.
- Improving the quality of analytical outputs by sharing learned knowledge and expertise.
- Representing IA amongst the professional intelligence analysis peer group and across wider cross government profession.
A condition of employment is the satisfactory progression through the 12-month (adjusted pro-rata for part-time working patterns) Professional Trial Period (PTP). Successful applicants will be conditionally appointed for the duration of the PTP. Throughout the PTP, your progress against a set of pre-defined assessments for HMRC Intelligence Analysts will be evaluated and marked. You will need to pass the training examination process as well as meet the general standards of the PTP.
The PTP and your probation period will run concurrently. If you do not successfully complete your probation period and/or the PTP, your employment with HMRC may be terminated. Applicants who pass their probation period but fail the PTP may be offered alternative, less specialised roles within HMRC. The decision on whether you are offered one of these roles will be based on several factors including performance, behaviours, and location, and it may be at a lower grade.
The structure of the training programme includes several multi-day courses. Not all courses can be delivered in your home office location, so you may be required to travel and be away from home for up to a week at a time.
Join us on a webina
r
To find out more about the role and the application process, you can join a 45-minute webinar session via Microsoft Teams. There will be a short Q&A session at the end.
These Will Take Place On
Additional Security Information
This role requires the successful candidates to hold or be willing to hold Security check (SC) clearance.
Transitional Sites
For more information on where you might be working, review this information on our locations .
If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
These Sites Are
Behaviours
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about the role and the application process, you can join a 45-minute webinar session via Microsoft Teams. There will be a short Q&A session at the end.
These Will Take Place On
- Wednesday 22 April 2026 11:00
- Monday 27 April 2026 18:00
Additional Security Information
This role requires the successful candidates to hold or be willing to hold Security check (SC) clearance.
Transitional Sites
For more information on where you might be working, review this information on our locations .
If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
These Sites Are
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
We'll assess you against these technical skills during the selection process:
- You will be asked to assess a fictional operation to provide insight and recommendations to the panel. Full details will be provided if you are shortlisted.
Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
The assessment process for this vacancy comprises of 3 stages:
1 Online tests/Application
Once You Have Completed The Short Application Form (basic Information Only, Not Assessed) You Will Need To Pass 3 Civil Service Online Tests
- Civil Service Numerical test
- Civil Service Verbal test
- Civil Service Judgement test
If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
If you pass the online tests, you will need to return to your application and answer one question before submitting your application.
2 Pre-recorded Strength questions
If you meet the minimum pass marks for the online tests, you will be invited to record your natural responses to a series of Strength questions via our video platform.
You typically have 2 minutes to answer Strength questions, and there's no expectation to prepare for these as we're looking for your instinctive, natural responses, though you may like to consider what you are good at and enjoy doing.
A typical Strength question might be 'How quickly do you recover from setbacks?' See the Success Profiles framework for how we assess Strengths.
3 Interview
If You Are Shortlisted, You Will Be Invited To An Interview. This Will Be Via Microsoft Teams With a Panel Of Up To 3 People And Will Last Approximately 60 Minutes, Consisting Of
We Will Assess The Following Behaviours
We may raise the score required at any stage of the process if we receive a high number of applications.
Interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref]
If you meet the minimum pass marks for the online tests, you will be invited to record your natural responses to a series of Strength questions via our video platform.
You typically have 2 minutes to answer Strength questions, and there's no expectation to prepare for these as we're looking for your instinctive, natural responses, though you may like to consider what you are good at and enjoy doing.
A typical Strength question might be 'How quickly do you recover from setbacks?' See the Success Profiles framework for how we assess Strengths.
3 Interview
If You Are Shortlisted, You Will Be Invited To An Interview. This Will Be Via Microsoft Teams With a Panel Of Up To 3 People And Will Last Approximately 60 Minutes, Consisting Of
- Technical You will need to prepare (in advance) and deliver a short presentation. Full details will be provided if you are shortlisted.
- Behaviours We recommend that you review the Success Profiles framework and consider working examples and outcomes that demonstrate the Behaviours listed.
We Will Assess The Following Behaviours
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
We may raise the score required at any stage of the process if we receive a high number of applications.
Interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref]
& vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Online Test- Banked Scores
When an applicant has a banked score they are not asked to retake the same test, providing it is:
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Criminal Record Check
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Online Test- Banked Scores
When an applicant has a banked score they are not asked to retake the same test, providing it is:
- set at the same job level, and
- within the same system.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Merit List
After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Additional Security Information
Merit List
After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
- Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important Information For Existing HMRC Contractual Homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important Information For Existing HMRC Contractual Homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : NCL Bulk Team
- Email : risrecruitmentservicebulkrecruitment@hmrc.gov.uk
Recruitment team
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.