Administration Officer (Vaccination Service)

We are seeking to recruit a motivated and organised Administration Officer to join the Caithness and Sutherland Vaccination Team, supporting the delivery of vaccination services across the area.

This is a key administrative role within a busy community service, providing essential support to clinical staff, service users and partner organisations.

Hours of Work

• 28.8 hours per week
• Worked across 4 days, Monday to Friday
• Shifts are usually 7.2 hours per day
• Shift times may vary between 08:00 and 18:00, depending on service needs
• Flexibility is required to support the effective delivery of the vaccination programme.
  
  

About The Role

As an Administration Officer, you will provide comprehensive clerical and administrative support to the Vaccination Team. You will often be the first point of contact for enquiries and will play an important role in ensuring services operate efficiently, accurately and in line with NHS Highland policies.

You will be required to work flexibly across different locations in Caithness and Sutherland and provide occasional cover for colleagues.

Key Responsibilities

• Acting as the first point of contact for telephone, email and facetoface enquiries
• Providing general administrative support to the Vaccination Team
• Managing confidential information in line with GDPR and NHS Highland policies
• Producing correspondence, reports and maintaining accurate records
• Organising meetings, taking minutes and following up actions
• Maintaining databases and undertaking data entry and reporting tasks
• Supporting payroll and other timesensitive administrative processes
• Ordering and maintaining office and clinical supplies
• Providing crosscover for colleagues and mentoring new or less experienced staff
• Working autonomously, prioritising workload and escalating issues appropriately
  
  

Essential

What We Are Looking For:

• Experience in an administrative or clerical role
• Good IT skills, including Microsoft 365 applications
• Ability to work independently and prioritise competing demands
• Strong communication and organisational skills
• Willingness to work flexibly across locations
• Valid UK driving licence
  
  

Desirable

• Experience working within the NHS or a healthcare setting
• Knowledge of healthcare terminology (training can be provided)
• SCQF Level 6 qualification in an administrative subject, or equivalent experience
  
  

Why Join NHS Highland?

• Play a vital role in supporting community vaccination services
• NHS pension scheme and generous annual leave entitlement
• Access to training, development and career progression opportunities
  
  

Supportive team environment within a valued local service

Informal enquiries can be made to Barry Cowell, Operation Lead - Caithness and Sutherland Vaccination Team, at barry.cowell@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

• Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.
• Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdlabhairt na Gàidhlig.

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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through .