Customer Relations Manager - Healthcare
CompanyGreensleeves Care
Location
Royal Tunbridge Wells, England, United Kingdom
Employment TypeFull-time
Posted At6/9/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (46.0%).
Occupation TypeCustomer service managers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
If you are successful, the official job title will be Family Liaison Manager
Areas you will cover - Care Homes (Kent - Care Home and Field-Based)
Greensleeves Care
Looking for a role where sales meets purpose? Join Greensleeves Care as a Customer Sales\Relations Manager and play a key part in helping families find the right home for their loved one, while driving occupancy and revenue across our growing portfolio of care homes.
This is a field-based role with regular travel around the region and our Kent and Sussex Care Homes, giving you the autonomy to build relationships, generate leads, and guide families through one of life’s most important decisions.
What You’ll Be Doing
Areas you will cover - Care Homes (Kent - Care Home and Field-Based)
Greensleeves Care
Looking for a role where sales meets purpose? Join Greensleeves Care as a Customer Sales\Relations Manager and play a key part in helping families find the right home for their loved one, while driving occupancy and revenue across our growing portfolio of care homes.
This is a field-based role with regular travel around the region and our Kent and Sussex Care Homes, giving you the autonomy to build relationships, generate leads, and guide families through one of life’s most important decisions.
What You’ll Be Doing
- Converting enquiries into residents, meeting occupancy and revenue targets
- Building trusted relationships with families, guiding them from first enquiry to move-in
- Hosting engaging home visits and events that showcase the very best of our care
- Supporting Home Managers with sales activity, training, and local lead generation
- Developing strong referral networks with healthcare professionals and community partners
- Monitoring local market activity to keep our homes competitive and thriving
- Proven experience in sales, relationship management, or care home admissions
- A confident communicator who builds trust quickly and naturally
- Self-motivated, organised, and comfortable working independently on the road
- A genuine passion for delivering exceptional customer experience in the care sector
- 33 days paid holiday (Including Bank Holidays)
- Company pension scheme - employers contribution matched up to 6%
- 2 x Salary Death in Service benefit
At Greensleeves Care, our values aren’t just words, they shape everything we do:
- Respect - for every individual, every family, every colleague
- Openness - honest conversations and transparent support
- Responsibility - delivering on our promises with care and professionalism