.NET Application Support Engineer
UK Visa Sponsorship Analytics
Occupation TypeIT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Where purpose meets career
Responsibilities / Technical Skills
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Where purpose meets career
- WFM / Hybrid
- Work / Team Culture
- Job Stability
Responsibilities / Technical Skills
- Participate in a Rota to monitor the ServiceNow (SNOW) system for new calls (Monday – Friday, 08 00 - 18 00).
- Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include
- Functionality not working as expected.
- Missing or incorrect data within the application.
- Data not being correctly passed to third parties via integration components.
- Performance issues affecting user experience.
- Respond to information requests, guiding users on how to perform specific activities within the application.
- Develop and implement fixes for identified faults within the application.
- Conduct operational maintenance to ensure system performance and reliability.
- Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements.
- Facilitate the handover of all new or changed functionality from Development, ensuring a comprehensive understanding to effectively explain features to clients in their specific environments, this includes performing software implementations/upgrades at client sites.
- Proficiency in C# and ASP.NET.
- Experience with .NET Core
- Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g. SQL profiler).
- Knowledge of PowerShell and Windows Server.
Communication Skills
- Must have excellent communication skills including written, verbal and presentation
- 5+ years working in a applications support or development environment
To be eligible for BPSS clearance, you must have lived and worked in the UK continuously for the past 3 years.
Benefits
Pension Scheme - contributions matched up to 10%
Private medical cover
Income Protection
Life Assurance
25 days paid leave + National Holidays
Flex benefits program
Diversity, Equity & Inclusion
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.