Senior Client Success Manager
UK Visa Sponsorship Analytics
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What we are looking for
We are seeking a talented, ambitious and commercially minded individual with proven account management and consultative sales experience to take on a key role within the UK I&C marketplaces division. Working alongside the Head of I&C, you will be responsible for managing and growing revenue across a portfolio of key industrial and commercial clients, while also supporting the acquisition of new clients onto ATG’s platforms.
As a Senior Client Success Manager at ATG, you will play a key role in driving retention, revenue growth and platform adoption across your portfolio. In addition, you will be responsible for contributing to new business generation by identifying and converting industrial and commercial auctioneers and asset sellers onto ATG’s marketplaces and technology solutions.
You will act as a trusted advisor to clients, helping them maximise the value of ATG’s marketplaces, software and marketing solutions.
The ideal candidate will be comfortable working with stakeholders ranging from C-level executives to operational teams, and experienced in building strong client relationships within a fast-paced technology or marketplace environment.
Key Responsibilities
- Manage and develop strategic relationships with key industrial and commercial auction house clients.
- Grow and retain a portfolio of accounts, driving consistent revenue performance.
- Achieve revenue targets across both existing client growth and new business generation.
- Identify, engage and convert new industrial and commercial clients onto ATG’s platforms and solutions.
- Identify commercial opportunities including upsell, cross-sell and increased platform utilisation.
- Drive revenue by selling and promoting ATG’s digital marketing and marketplace products, ensuring year-on-year growth.
- Drive adoption and sales of ATG’s flagship White Label software.
Key Skills
- Proven experience in account management, client success or consultative sales.
- Demonstrated success growing revenue through retention, upsell, cross-sell and new business development.
- Strong commercial and analytical skills with the ability to interpret performance data.
- Experience working within a technology, SaaS, ecommerce or online marketplace business.
- Experience identifying and converting new business opportunities is highly desirable.
- Strong presentation and communication skills with senior stakeholders.
- Ability to build trusted client relationships and influence decision-makers.
- Self-motivated, proactive and comfortable managing both account growth and new client acquisition.
- Passion for technology and its application in driving business growth.
- Willingness to travel to visit key clients and attend industry events.