Senior Human Resources Manager

📌 Job Title: Senior HR Manager

📝 Contract Type: 9-12 month FTC

💰 Salary: £50,000 - £60,000

🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme

🏢 Office Location/Working Policy: London - Hybrid 3 days per week

🕔 Working Hours: between 0845 - 1730

🕵🏻 What to wear: Smart casual

The Role

The Senior HR Manager is accountable for the day-to-day leadership of the HR function. Reporting to the HR Director, the role leads HR Operations and ensures high-quality, legally compliant, commercially aligned HR services across the organisation. The postholder drives operational excellence, manager capability, and a great employee experience.

Role Responsibilities

• Act as a trusted business partner to senior leaders and managers, providing pragmatic advice aligned to business
• Own HR dashboards and monthly reporting: headcount, turnover, absence, recruitment pipeline, ER cases, DEI indicators and service KPIs.
• Use data to identify trends, diagnose issues, and recommend actions to the HR Director and wider leadership teams.
• Act as Programme Manager for HR-led initiatives and change programmes, ensuring projects are clearly scoped, prioritised, and delivered on time and within agreed resources.
• Act as Deputy to the HR Director, providing leadership cover and continuity for the HR function in their absence.
• Act as a key escalation point for complex or high-risk people matters, ensuring issues are managed appropriately and consistently..
• Lead the approach to employee relations, ensuring consistent, fair and legally compliant management of issues including absence, conduct, performance, grievances, disciplinaries, restructures and consultations.

Skills, Knowledge & Experience

• Generalist HR leadership experience with ownership of HR Operations
• Strong working knowledge of UK employment law and best-practice employee relations (ER) case management
• Adopts a global mindset; builds understanding of local territory legislation and develops policies and procedures that support a global workforce
• Proven experience in building, improving and scaling HR processes, systems and service delivery models
• Confident stakeholder manager, able to influence leaders and coach managers at all levels
• Strong analytical capability, with the ability to translate people data into meaningful insight and action
• Experience leading and developing teams, setting direction, managing performance and building capability
• Demonstrates strong commercial acumen, understanding business drivers and balancing risk with pragmatism
• Takes ownership and accountability, with the ability to prioritise effectively and deliver results
• Acts with integrity at all times, handling sensitive matters with confidentiality and fairness

The Interview Process

☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you🚀

🚀 First interview: Video call over MS Teams with the Director of HR

🤝🏻 Second interview: Site based with the with Director of HR and team member

About Acora

Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.

We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.

Our Values

We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.

#1 BE THE BEST YOU CAN BE

We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.

#2 WE DO WHAT WE SAY

When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.

#3 TOGEGETHER WE WIN

Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers.

Interested in becoming an Acoran? Check out the link to our website to read more about us - https://acora.com/

How to become an Acoran . . .

If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click"apply" now.

To be considered for this position, you must have full rights to work in the UK.

Equal Opportunities at Acora

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!