Showroom Manager
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About the Company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose
The role is to manage proactively our flagship London Showroom as a key brand asset and sales support facility for the benefit of our global Group business. Generating interest and sales in our products and services in existing markets and driving specification in new sectors, whilst working in partnership with the wider sales team to achieve targets.
Key Responsibilities/Main Duties
- To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
- To ensure that the showroom is actively curated as an attractive, creative, regularly updated permanent retail display environment which reflects our brand and showcases our fabrics.
- To ensure the smooth, day to day running of the showroom, from opening and closing, to co-ordinating housekeeping, stock management, booking meetings and providing hospitality.
- Be the first point of contact for customers who visit the showroom, ensure showroom visitors enjoy a high quality and memorable experience that reflects our brand values.
- Identifying and developing client/business relationships. To provide consultative, sales support services to drop-in clients who are looking for inspiration, advice on projects, or simply to request a fabric sample. Ensuring the right questions are asked to gain as much as insight as possible, maximising the sales opportunity. Follow up to project mandatory.
- Operate as sales support for the global Sales Team, providing information back to the team regarding projects and enquiries from customers, running fabric training sessions for customers and entering key insights and meeting notes into Onehub. Developing knowledge and expertise across Transport and Contract fabrics to provide a more in depth, consultative approach to our customers.
Skills/Knowledge/Experience
- Self-motivated with the ability to use own initiative.
- Friendly with excellent listening skills allowing for a consultative approach.
- Passionate, client focused and results orientated.
- Passionate about sustainability.
- Strategic thinker who is commercially astute.
- Self-driven with a results driven mind-set.
- Excellent communication skills with the ability to build rapport quickly.
- Proven experience in generating interest in products & brands and turn this interest into long-term business relationships with the target-group.
- Experience of delivering training/sales presentations.
- CRM knowledge and analysis would be advantageous.
- Good working knowledge of Microsoft Office Suite
- Excellent analytical skills and a good assessment of business opportunities
Qualifications & Education
- A good understanding of contract fabric applications and building regulations in upholstery and acoustics.
- An understanding of project stages would be advantageous.
- A degree in Design would be advantageous.
Other
- Flexible approach to working hours.
- Regular networking at events is a key requirement of the role.
Camira Values
Our success lies in our customer’s success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements.
We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.