Sports Operations Coordinator (Futsal)

About the Role

As our Club Futsal Operations Coordinator, you drive excellence in the end-to-end delivery for our Club Futsal programme. This isn’t just a logistics role. It’s a chance to help shape one of London’s most exciting futsal programmes, use data and insight to continuously improve what we do, and play a hands-on part in a charity that’s growing fast and thinking big.

You will be responsible for managing all programme operations, including fixtures, venues, and matchday operations, building strong relationships with coaches, referees, parents and partners, and making sure every person who turns up has an outstanding experience.

Working closely with the Club Futsal Manager and wider team, you will help ensure the programme is positioned to deliver meaningful impact both on and off the pitch for every young person who plays with us.

Our commitment to inclusion

At Bloomsbury, belonging isn't just something we create for the young people we serve — it's something we live as an organisation and is embedded into core values. We are committed to building a team that reflects the communities we work in, and we actively encourage applications from people of all backgrounds, ethnicities, and identities.

We particularly welcome applications from women and people from underrepresented groups, who remain underrepresented in both the sport and charity sectors. We know that the best idea wins regardless of who it comes from, and we are proud to be building an organisation where everyone has a place to play, belong, and progress.

Key Responsibilities:

• Oversee the day-to-day operations for our Club Futsal programme, ensuring the smooth running of sessions and management of resources to deliver the highest quality futsal provision
• Develop and maintain efficient operational systems and processes (including financial management, communications and resource allocation) that support programme scale and maintain exceptional quality

Skills, Knowledge and Expertise:

Stakeholder Engagement & Relationship Management

• Build and maintain strong relationships with a variety of stakeholders, with the aim of delivering the best experience as well as increasing participation
• Act as the key point of contact for parents, partners, venues, and external stakeholders, ensuring every interaction reflects the warmth and professionalism that Bloomsbury is known for
• Represent Bloomsbury Football Foundation at events and forums, championing the role of grassroots futsal in driving social change and highlighting the importance of our girls’ provision

Strategic Growth Support & Cross-Functional Collaboration

• Support the strategic growth and expansion of our Club Futsal provision across London and Hertfordshire in line with our 2028 Strategy and Girls Participation Strategy
• Work cross-functionally with other teams to support projects that align with Bloomsbury’s broader goals and mission
• Support the team with other duties as and when required, demonstrating flexibility, professionalism, and commitment to the Bloomsbury Football Foundation mission

About You - What We’re Looking For

We’re looking for an organised, people-centred coordinator who understands that exceptional futsal provision starts with exceptional communication and planning. This role suits someone energised by fast-paced, high-growth environments and motivated by making a genuine difference to young people’s lives through grassroots sport.

The successful candidate will bring strong operational coordination and interpersonal skills, managing fixtures, venues, and matchday logistics and confidently translating the needs of a growing programme into smooth, reliable delivery on the ground.

Beyond operational excellence, they will have an eye for growth, a drive for continuous improvement, and the ambition to help shape the strategic direction of the programme through new ideas and ways of working. A commitment to creating outstanding experiences for players, coaches, parents, and partners is essential.

Person Specification:

Essential Criteria

• Exceptional planning and coordination abilities, with experience managing schedules and resources across multiple locations
• Strong interpersonal and communication skills, capable of engaging with diverse groups, including young people, parents, coaches, and partners
• Creative and proactive problem-solver, with the ability to seek solutions that support short-term needs and long-term sustainability
• A collaborative mindset, with the ability to work across teams
• Proactive, adaptable, and comfortable in a fast-paced, growing environment
• Self-motivated, resilient and results-oriented, with a strong sense of ownership
• Strong alignment with Bloomsbury Football Foundation’s values, a genuine passion for social impact, and belief in the power of football to transform lives

Desirable Criteria

• Experience in the not-for-profit or social impact sector
• Understanding of the grassroots football or futsal landscape and/or youth sports provision
• Experience using data and insights to drive operational improvement and stakeholder experience
• Excellent academic record and ability to learn quickly

Benefits

• Modern office at Camden Market with free gym membership and local market discounts
• Opportunities to attend Premier League, WSL, FA Cup, League Cup, and Champions League matches
• 24 days holiday, rising by one day per year after two years
• Funded training and five days of fully paid study leave
• Cycle to work scheme and workplace pension
• Regular staff socials
• The chance to grow within a mission-driven organisation doing work that genuinely matters