Service Desk Analyst Jobs in United Kingdom
All jobs below are from employers who hold a valid UK sponsor licence and can issue a Certificate of Sponsorship (CoS).
Service Desk Analyst roles are classified under IT user support technicians (SOC 3132) and qualify for UK Skilled Worker visa sponsorship. Employers with a valid sponsor licence can hire internationally for this role. View our occupation codes & salary thresholds to understand how the required salary is calculated. As a shortage occupation, a lower salary bar and extra immigration points may apply.
UK market salary · ASHE 2025
What IT user support technicians earn in the UK
Plus £850 – £3,957 in bonus & commission
UK market basic pay at a glance
How visa salary requirements compare to what employers pay.
Most IT user support technicians in the UK earn between £29,172 and £44,044 in basic pay, with experienced professionals in the top 10% earning above £54,912. For Skilled Worker visa holders, the minimum salary (going rate) for this role is £33,400 (SOC 3132), sitting at the 42nd percentile of what UK employers pay and £1,960 below the median. Since this falls below the general salary threshold, sponsors must pay at least £41,700.
All figures are before tax. Calculate your take-home pay.
Job Title: Junior Service Desk Analyst Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Contract Type: Permanent, Full Time Salary: Up to £25,000 Office Location/Working Policy: Onsite Working Hours: Shift pattern between 8am and 8pm What to wear: Smart casual The Role As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical support a
IT Service Desk Analyst Location: Bootle, Liverpool – Office based Job type: Full time, Permanent Hours: 37.5 hours per week, Monday-Friday (08:00–17:00) Ref: 2291 Telent is looking for an IT Service Desk Analyst to join our Network Services team in Bootle, Liverpool, as part of our Managed Service Operations Delivery team. This telephone-based, office-based role that involves logging IT / ICT related incidents and service requests, remotely diagnosing and troubleshooting issues, expanding techn
Service Desk Third Party Analyst (6 Month FTC) Hybrid – Reading (3 days per week in office - non-negotiable) We’re looking for a Service Desk Third Party Analyst to join our ICT Services team on a 6-month fixed term contract . This is a great opportunity to work in a fast-paced, customer-focused environment, supporting third-party services, vendors, and service desk operations. What you’ll be doing You’ll act as a central point of coordination between customers, internal teams, and external supp
We are looking for a Service Desk Analyst professional to join our London office. You will play a key role in supporting our business by ensuring colleagues across our global offices receive timely and effective technical support. Reporting to the Service Desk Manager, the role is based in our London office. You will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore and Hong Kong. Together, you will provide Level 1 and 2 support services to 320 staff acr
About Cognita Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 21 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 100,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’. We now have an exciting opportunity for an experienced EU Service Desk Analyst to join our fant
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We’re looking for an IT Service Desk Analyst to help make the extraordinary possible by delivering outstanding IT support across McArthurGlen. You’ll play a key role in keeping our business connected, supported, and productive by acting as a trusted first point of contact for IT support.
Overview IT Service Desk Analyst Fully Remote/Working from Home with occasional travel 37.5 Hours & Permanent Salary: £24,947.00 per year plus a monthly bonus of 15% based on meeting KPIs Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a IT Service Desk Analyst to join their team of staff. This is
📌 Job Title: Junior Service Desk Analyst 📝 Contract Type : Permanent, Full Time 💰 Salary: Up to £25,000 🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme 🏢 Office Location/Working Policy: Onsite 🕔 Working Hours: 0800 - 2000 (shift rotation) 🕵🏻 What to wear: Smart casual The Role: As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical su
We're Hiring - Internal Support Engineer 1st/2nd Line Salary - Up to £27,000 (DOE) Location - Shoreham-by-Sea Support our success as a 1st/2nd Line Internal Support Engineer at Focus Group Who we are At Focus Group, we've been connecting businesses with brilliant technology since 2003. Today, we support over 30,000 customers across the UK and are proud to be one of the UK's fastest-growing tech providers — recently joining the exclusive list of privately owned ‘unicorn' businesses with a $1bn va
This job is with Bates Wells, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Why Bates Wells? We’re an award‑winning, purpose‑driven City law firm. We were the first UK law firm to become a B Corp and are the highest‑scoring global law firm in the B Corp community. Globally recognised as the market‑leading UK firm for charities and purpose‑driven organisations, our commercial teams are a
Frequently Asked Questions
Yes. Service Desk Analyst roles fall under SOC 3132 (IT user support technicians), which is eligible for UK Skilled Worker visa sponsorship. Employers with a valid sponsor licence can sponsor Service Desk Analyst positions.