CONNEX ONE LIMITED
Company Information
Registered Address
Seventh Floor Bauhaus27 Quay Street Manchester M3 3GY
Company Size
201-1000 employees
Founded
2013
Categories
Other information technology service activities
Visa Information
Licensed Visa Types
skilled worker
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Jobs (~3 days delayed) in United Kingdom
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Start your technical support career at ConnexAI with an award-winning support team focused on training and developing you into a product expert on one of the most exciting SaaS platforms in the communications industry. The role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to provide stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldw
5/21/2026
Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service
5/19/2026
ConnexAI is expanding the Quality team. As a Quality Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers. You will identify areas for improvement, support process optimisation, and ensure that service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting the team's development and performance. Core Responsibilities Advocate for outstanding custome
5/19/2026
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