
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. Take ownership of team performance and deliver high-quality customer service ac
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. Are you a senior AWS Engineer who thrives on owning complex cloud environments
Are you a senior AWS Engineer who thrives on owning complex cloud environments and resolving high-impact production issues? At HGS, the Senior AWS Engineer is responsible for building, managing and optimising our AWS infrastructure, with a particular focus on Amazon Connect in live production environments. You will act as the technical escalation point for critical incidents, lead root cause analysis, and drive improvements across resilience, security, performance and cost efficiency. This is a
Are you passionate about strengthening quality, compliance, and performance across digitally led public sector services? At HGS, our Quality Assurance Analysts play a key role in supporting a major UK government digital service that helps the public access clear and essential online information. This service enables people to complete important tasks, navigate reliable guidance, and interact with government platforms with confidence. In this role, you will help ensure the accuracy, consistency,
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. Are you ready to embark on an exciting career as a Welsh Speaking Customer Serv