
Deliver Support for Government Digital Services at HGS As a Welsh Speaking Customer Service Advisor at HGS, working within the government Digital Services you will be dedicated to providing exceptional customer service in resolving queries and addressing concerns. You will handle a variety of communication channels, such as inbound calls, emails, and webchat, with precision and a keen eye for detail. We'll also count on you to handle complex issues, like enquiries about the Gov.UK OneLogin Accou
Are you a senior AWS Engineer who thrives on owning complex cloud environments and resolving high-impact production issues? At HGS, the Senior AWS Engineer is responsible for building, managing and optimising our AWS infrastructure, with a particular focus on Amazon Connect in live production environments. You will act as the technical escalation point for critical incidents, lead root cause analysis, and drive improvements across resilience, security, performance and cost efficiency. This is a
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. Are you ready to embark on an exciting career as a Welsh Speaking Customer Serv