Aberdeen - Field Service Quality Coordinator
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3115 is an eligible occupation, but we classified this role with low confidence (55% match). If the code is right — and Halliburton is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Job Duties
JOB DESCRIPTION:
- Under broad direction, drives service quality excellence, and customer satisfaction and provides guidance in Service Quality (SQ) matters to their employees.
- Updates and maintains district & global SQ databases to ensure metrics are accurate for reporting purposes.
- Provides SQ leadership by reviewing and reporting operational performance data, statistics, trends, and opportunities for execution improvement.
- Monitors and reviews field performance assessments, customer surveys, voice of the customer, and Key Performance Indicators with leadership of the assigned area.
- Champions the use of the quality management system in the designated area.
- Investigates accidents, injuries, and incidents within assigned area with the appropriate department, manager, and counterpart.
- Coordinates and assists with events and related investigation processes.
- Performs follow-up activities on unplanned events and/or jobs and implements proactive solutions to prevent reoccurrence.
- Arranges, participates, and monitors local SQ audits and occasional vendor audits.
- Visits field, labs, shops, and other locations to review performance issues, identify knowledge gaps, and propose SQ improvement solutions.
- Requires a high school diploma and 5+ years of operational or technical experience in Halliburton Product Service Line (PSL) is required.
- Service Coordinator or similar previous experience is highly recommended.
Location
Howemoss Crescent, Aberdeen, Aberdeen, AB21 0GN, United Kingdom
Job Details
Requisition Number: 210402
Experience Level: Experienced Hire
Job Family: Operations
Product Service Line: Sperry Drilling Svcs
Full Time / Part Time: Full Time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
This description is the source posting as it read when we added it. We are not affiliated with Halliburton, so check their own site for the current details.
Where this offer sits in the market
SOC 3115 · UK · ONS ASHE 2025 · ~36k in sampleSimilar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Halliburton holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3115 going rate of £41,700. New-entrant and shortage discounts can lower it.