Account Executive Account Management
Not disclosed
Salary
Not disclosed by employer
£44,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3534 is an eligible occupation, but we classified this role with low confidence (41% match). If the code is right — and CARTUS LIMITED is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Support the Account Manager in achieving client satisfaction, maximizing client retention, and increasing Share Of Solutions (SOS). Ensure quality customer service by addressing and resolving client complaints and service issues. Recommend process improvements as needed. Assist the Account Manager with project development, deliverables, and billing. Act as the primary client contact in the Account Manager's absence.
- Obsess about Growth: Focus every day on making a big impact and accelerating growth. Research and resolve client billing issues, monitor client invoicing and manage aged debt issues, and assist in monitoring client SLAs, CTQs, and service rating goals.
- Always Find a Better Way: Foster positive relationships with Cartus’ internal departments and external suppliers. Explore and embrace what is possible by maintaining data integrity, creating and analyzing reports, and recommending revisions to client policies.
- Achieve Exceptional Results: Take decisive action and deliver on your commitments. Create and produce client dashboard reports, advocate for clients with suppliers, participate in client meetings, and assist in preparing for quarterly and annual client meetings, proposals, presentations, and projects.
- Relentlessly focus on talent: This role is designed to provide progressive exposure to Account Management responsibilities. The employee will develop client relationship management, commercial, project leadership, and strategic account management skills, creating a pathway toward future Account Manager opportunities.
Your Role & Accountabilities:
- Research and resolve client billing issues.
- Monitor client invoicing and manage aged debt issues.
- Maintain data integrity for client matrix requirements.
- Assist in monitoring client SLAs, CTQs, and service rating goals.
- Create and produce client dashboard reports; propose effective solutions to meet goals.
Demonstrated ability to build credibility and influence stakeholders at multiple levels.
Experience leading projects or coordinating cross-functional initiatives.
Strong commercial awareness and understanding of client business objectives.
Ability to communicate confidently with senior client stakeholders.
Proven ability to manage competing priorities while maintaining high levels of client satisfaction.
Demonstrated leadership potential and desire to progress into an Account Management role.
Demonstrated ability to drive outcomes and maintain momentum in complex or ambiguous situations.
Thrives in fast-paced environments, progressing work independently
Able to provide financial management
Advanced proficiency in relevant systems and applications.
Experience You Need:
Proactive approach to identifying and addressing client needs.
About Cartus:
Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech-enabled service company. We prioritize diversity, equity, inclusion, and belonging, which strengthens our teams and fuels our success.
This description is the source posting as it read when we added it. We are not affiliated with CARTUS LIMITED, so check their own site for the current details.
Where this offer sits in the market
SOC 3534 · UK · ONS ASHE 2025 · ~123k in sampleSimilar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at CARTUS LIMITEDAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. CARTUS LIMITED holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3534 going rate of £44,700. New-entrant and shortage discounts can lower it.