Account Head of Technical

• Mon to Fri
• Hybrid role - focused on main site in City of London with some travel to wide Account locations within the UK
• Senior level salary and benefits

Here at ISS, as a leading Facilities Management (FM) provider, we are looking to recruit a Head of Technical/Hard FM Engineering to join our major corporate banking contract.

The Technical Director / Head of Technical Services will serve as the senior technical lead and trusted advisor across the Bank's estate, providing strategic leadership, technical governance, and subject matter expertise to support operational delivery, major projects, estate transformation, and long-term infrastructure planning.

Reporting to the Key Account Director, with a dotted line into senior customer stakeholders, the role will act as the informed technical stakeholder across the Bank, ensuring alignment between operational requirements, capital investment programmes, estate strategy, and future business objectives.

Actions will include:

• Act as the senior technical authority across the Bank's estate.
• Provide strategic technical leadership and direction to support estate, infrastructure, and workplace objectives.
• Serve as the informed stakeholder for the LSP Major Project and other significant capital and transformation programmes.
• Support the development of long-term estate, asset management, maintenance, and infrastructure strategies.
• Provide assurance that technical decisions support operational resilience, compliance, and business continuity requirements.
• Identify technical risks, opportunities, and future investment requirements.

• Extensive experience in technical services, engineering management, facilities management, or estate management environments.
• Demonstrable experience operating at senior leadership level within complex, multi-stakeholder organisations.

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.

Join ISS and be part of something bigger.