AI Solutions Engineer (Associate Director) - Microsoft Copilot Studio & Power Platform

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Deloitte Tax & Legal helps organisations solve some of their most complex, high stakes challenges by staying ahead of fast-moving regulation, managing risk, and delivering high quality tax and legal services across multiple jurisdictions.

We’re at a pivotal point in how we deliver: clients expect more insight, faster turnaround and a seamless experience, while data volumes and complexity keep rising. AI and digital tooling give us the chance to reinvent end to end service delivery, automating routine work, improving consistency and quality, and freeing our teams to focus on judgement led, value adding advice.

We’re looking for a hands-on AI solutions engineer who can turn high-value business problems into production-ready solutions using Microsoft Copilot Studio and the Microsoft Power Platform. You will design, build, deploy and continuously improve intelligent agents, automation and low-code applications that help practitioners work faster, more consistently and with greater insight.

This is an opportunity to design and build the agentic AI solutions that will shape how Tax & Legal teams work in a complex, regulated professional services environment. You will not simply configure tools; you will create working agents, automations and low-code applications, and shape reusable components as part of delivery.

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Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way

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You will work as part of a Digital team within Tax & Legal, partnering closely with Business and Digital Leaders to design and build agentic solutions using Microsoft Copilot Studio, Power Automate, Power Apps, Dataverse and related Microsoft 365 capabilities. This role sits at the centre of a major shift in professional services delivery: moving from experimentation with AI tools to production-ready solutions that deliver measurable impact and better client outcomes.

You will become a trusted technical expert and delivery partner, bridge the gap between Tax & Legal service needs and the practical building of AI-enabled solutions. The role is primarily focused on solution design and building: agent development, solution architecture, workflow automation, integration, testing and deployment, with a clear emphasis on building secure, usable and maintainable solutions that practitioners can rely on.

You will provide hands-on technical leadership across the design and build lifecycle, making pragmatic architecture choices, resolving delivery blockers and helping turn prototypes into robust working solutions.

You will need to be comfortable operating in a complex, relationship-led environment, balancing pace with quality, security and maintainability, and translating technical possibilities into practical solutions that work for senior stakeholders and busy practitioners.

Business Context

The business has already made strong progress with tools such as Legora and Microsoft Copilot. The next phase is about building on this foundation by developing custom agents and Power Platform solutions that are grounded in business data, embedded into workflows, integrated with Microsoft 365 and enterprise systems, and built with appropriate security, access controls and lifecycle practices.

In this role, you and the wider team will help drive the following outcomes for the business:

• Efficiency
• Improved quality
• The provision of greater data-driven insights
• Enhanced client service experience
• Upskilling professionals for further technology disruption
• Responding to client expectations and market needs

Your key responsibilities

Solution Design and Technical Partnership

• Work with Tax & Legal leaders and practitioners to identify high-value agent and automation opportunities and translate requirements into clear solution designs.
• Assess the feasibility, value, data requirements, integration needs and delivery approach for proposed Microsoft Copilot Studio and Power Platform solutions.
• Act as a practical technical partner to business teams, helping them move from ideas and prototypes to well-designed, secure and reusable solutions.

Agent Development and Power Platform Delivery

• Design, build and configure agents in Microsoft Copilot Studio, including topics, instructions, generative answers, knowledge sources, actions, variables, conversation flows and channel deployment.
• Build supporting Power Platform components, including Power Automate flows, Power Apps, Dataverse tables and connectors, to enable agents to retrieve data, trigger processes and complete tasks.
• Develop solutions that are grounded in appropriate enterprise data sources, including SharePoint, Dataverse, Microsoft 365 content and approved external systems, while respecting access controls and data policies.
• Configure integrations using standard and custom connectors, APIs and Power Automate, working with technology teams where needed to ensure solutions are secure, reliable and production ready.
• Apply robust build and release practices in accordance with our standards, including environment management, testing, deployment, documentation, monitoring, analytics and iterative improvement.

Solution Build and Delivery Collaboration

• Work effectively with programme, change, governance and technology teams so that the solutions you design and build can move safely from concept to production.

Connect to your skills and professional experience

Essential experience is likely to include:

• Extensive hands-on experience designing and building solutions in Microsoft Copilot Studio and the Microsoft Power Platform, including Power Automate, Power Apps and Dataverse.
• Strong understanding of agent design patterns, including knowledge grounding, conversation design, instructions, generative answers, actions, workflow automation, testing, evaluation and continuous improvement.
• Experience integrating low-code and agentic solutions with Microsoft 365, SharePoint, Dataverse, APIs, standard and custom connectors, or other enterprise systems.
• Working knowledge of Power Platform security, data loss prevention, environment management, application lifecycle management, monitoring and responsible AI considerations, applied in the context of designing and building solutions.
• Strong process thinking, with the ability to identify inefficiencies and design solutions that improve workflow, quality, consistency and user experience.
• Experience creating reusable solution assets, building patterns and technical documentation that allow successful agents and automations to be scaled across service lines.

Beneficial experience would include:

• Experience working in a Tax, Legal, professional services or other knowledge-intensive environment.
• Exposure to Microsoft 365 Copilot extensibility, Azure services, enterprise architecture or data platform integration.
• Experience shaping reusable solution patterns, playbooks or developer guidance.
• Experience pairing with, coaching or reviewing the work of developers, makers or business technologists.

Connect to your business – Tax

Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.

Tax

Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations.

For a full job description, please visit our online Deloitte Careers portal.