Airtable Product Manager

Working location: London, White City, hybrid 2 days a week on site, occasional travel to Leeds.

Contract Type: Permanent

About the Role

ITV’s Content Supply & Distribution (CS&D) division is digitising its end-to-end deal

management lifecycle—replacing legacy tools, spreadsheets, and manual trackers with

structured Airtable applications.

We are seeking an Airtable Platform Manager to own, configure, maintain, and

continuously improve our Airtable-based interfaces, apps, and underlying data bases. This

role acts as the technical low-code subject matter expert, bridging operational deal

processes with systems engineering. You will work directly with internal teams (Content

Operations, Legal & Business Affairs, Finance, and Strategy) to ensure Airtable

configurations accurately support deal preparation, governance approvals, and the onward

flow of data for the contract preparation and metadata systems.

Responsibilities

• Own and manage the ITV M&E Airtable instance as a scalable, governed business platform.
• Establish best practice for Airtable usage, including base design, access management, naming conventions, documentation, and support processes.
• Shape Airtable data models, interfaces, permissions and complex automations, 
• Develop and maintain the Airtable roadmap, balancing user needs, business value, platform health, and technical feasibility.
• Work closely with a wide range of stakeholders to understand their workflows and priorities.
• Lead business process discovery and optimisation activities, identifying opportunities to simplify workflows, reduce manual effort, improve data quality, and drive operational efficiency across CS&D.
• Partner with developers, architects, data teams, and platform specialists to design robust Airtable solutions.

Partner with Architecture and Technology teams to define and deliver integrations between Airtable and strategic platforms

Act as the Airtable subject matter expert for ITV CS&D, advising stakeholders on the technical feasibility as well as the trade-offs of different solutions on Airtable .

Lead user discovery, testing, training, adoption, and feedback activities to ensure solutions are embedded effectively.

Manage stakeholder communications, roadmap updates, release planning, risks, dependencies, and decision-making forums.

Skills & Knowledge 

• Deep working knowledge of Airtable, including data modelling, bases, tables, fields, views, forms, interfaces, permissions, automations, scripting, reporting, and platform administration.
• Ability to translate complex business processes into simple, scalable, and maintainable Airtable solutions.
• Good understanding of relational data structures, data quality, access control, workflow design, and platform governance.
• Experience working with developers, architects, data teams, and technical specialists to deliver integrations, automations, and connected data flows.
• Strong stakeholder communication skills, with the ability to build trust across creative, operational, legal, risk, and technology teams.
• Ability to identify opportunities to use data, reporting, AI, and automation to improve decision-making and operational efficiency.
• Collaborative, pragmatic, and delivery-focused, with the ability to balance user needs, business value, technical feasibility, and long-term maintainability.
• Strong prioritisation skills, with the ability to balance competing objectives, requirements and stakeholder needs.
• Ability to manage multiple projects and workstreams concurrently, maintaining focus and momentum across competing priorities.