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Billing Supervisor
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 4122 is an eligible occupation, but we classified this role with low confidence (41% match). If the code is right — and AA Access Partnership Limited is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Billing Supervisor
Location: Manchester, UK (Hybrid)
About Inizio
Inizio is a global partner to health and life sciences organisations, delivering specialist expertise across the product and patient journey. Through Global Finance Services (GFS), we provide high-quality, efficient and compliant finance operations that support business performance worldwide.
Role Overview
Reporting to the Director OTC Operations, we are seeking a Billing Supervisor to lead day-to-day billing operations within our Global Finance Services (GFS) shared services organisation. You will oversee Billing Specialists and Senior Billing Specialists, ensuring accurate, timely and compliant invoice generation across assigned client portfolios and legal entities while meeting SLA, KPI and governance requirements.
Working closely with the GFS Revenue Accounting & Collections teams and business stakeholders, you will oversee billing quality, resolve complex billing issues and contribute to the effective delivery of the end-to-end Order-to-Cash process.
Here's what you'll be doing
Billing Operations Leadership
- Lead day-to-day billing activities across assigned client portfolios and legal entities.
- Monitor team performance against billing cycle targets, SLAs and KPIs.
- Own the billing quality review process to ensure invoices are accurate and issued on time.
- Review and approve resolution of complex billing disputes, client escalations and high-value invoice queries.
- Oversee client and contract setup within billing systems.
- Provide coaching, guidance and performance feedback to Billing Specialists and Senior Billing Specialists.
Stakeholder Management & Governance
- Partner with GFS OTC Revenue Accounting and Collections teams to resolve invoice issues affecting collections performance and revenue recognition.
- Ensure billing activities comply with organisational policies, controls and governance requirements.
Continuous Improvement
- Lead and contribute to process improvement and operational efficiency initiatives.
- Identify opportunities to improve billing quality, controls and invoice cycle efficiency.
What you'll bring
Qualifications & Experience
- Experience leading Billing teams within a global Shared Services Centre (SSC) or Global Business Services (GBS) environment is essential.
- Bachelor's degree (or equivalent professional qualification) in Finance, Accounting, Business Administration, Commerce or a related discipline.
- Part-qualified or newly qualified ACA, ACCA, CIMA or equivalent preferred.
- demonstrated relevant experience in billing operations, invoice management and OTC processes.
- Experience managing billing disputes, SLA/KPI performance and billing system administration within a global Shared Services Centre (SSC) or Global Business Services (GBS) environment is essential.
Technical & Operational Expertise
- Strong knowledge of billing operations, invoice management and OTC processes.
- Team leadership, coaching and performance management capability.
- Experience with ERP and billing systems such as Oracle Fusion, Maconomy or equivalent.
- Understanding of billing controls, revenue recognition principles and governance requirements.
Problem Solving & Innovation
- Resolve complex billing disputes, client escalations and operational issues.
- Identify root causes of recurring billing errors and implement improvements.
Stakeholder Management & Communication
- Build effective relationships with clients, Finance, Commercial and GFS stakeholders.
- Communicate clearly regarding billing issues, performance and client requirements.
- Collaborate across the shared services organisation to resolve cross-functional issues.
Performance, Impact & Ways of Working
- Strong attention to detail and commitment to billing accuracy.
- Ability to manage competing priorities and lead a high-performing team.
- Collaborative leader focused on service quality, customer satisfaction and continuous improvement.
Why join us
You'll play an important role in leading high-quality billing operations, supporting accurate revenue recognition and delivering an excellent client experience within a global finance organisation.
Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.This description is the source posting as it read when we added it. We are not affiliated with AA Access Partnership Limited, so check their own site for the current details.
Where this offer sits in the market
SOC 4122 · UK · ONS ASHE 2025 · ~178k in sampleSimilar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at AA Access Partnership LimitedAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. AA Access Partnership Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 4122 going rate of £41,700. New-entrant and shortage discounts can lower it.