Booking Clerk
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CompanyRamsay Health Care UK
Location
Cornwall, England, United Kingdom
Employment TypeFull-time
Posted At7/7/2026
UK Visa Sponsorship Analytics
Occupation TypeRecords clerks and assistants
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Advert
Bookings Clerk
Duchy Hospital – Truro - Cornwall
37.5 hours per week
Salary: Depending on experience + Benefits
Summary:
Duchy Hospital is Cornwall’s only private hospital, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
The Role:
We are currently looking for a bookings clerk to join our team at Duchy Hospital based in Truro, Cornwall. As a bookings clerk you will help to facilitate in all areas of work undertaken by this department. This will include but is not limited to; the booking in of patients for their surgery, always ensuring accuracy, booking Pre-assessment appointments, dealing with insurance companies, taking payments highlighting any shortfalls in available appointments etc and ensuring patients are treated within the timescales given at any time. Managing IPT work from other hospitals - including and maintaining spreadsheets /uploading of documents etc. Pulling data from reports.
Skills & Attributes:
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
Bookings Clerk
Duchy Hospital – Truro - Cornwall
37.5 hours per week
Salary: Depending on experience + Benefits
Summary:
Duchy Hospital is Cornwall’s only private hospital, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
The Role:
We are currently looking for a bookings clerk to join our team at Duchy Hospital based in Truro, Cornwall. As a bookings clerk you will help to facilitate in all areas of work undertaken by this department. This will include but is not limited to; the booking in of patients for their surgery, always ensuring accuracy, booking Pre-assessment appointments, dealing with insurance companies, taking payments highlighting any shortfalls in available appointments etc and ensuring patients are treated within the timescales given at any time. Managing IPT work from other hospitals - including and maintaining spreadsheets /uploading of documents etc. Pulling data from reports.
Skills & Attributes:
- Excellent knowledge of GDPR is a must
- Excellent customer service skills
- Computer literate
- Ability to work on their own, as well as in a team.
- Be able to follow instructions to ensure all aspects of tasks are fully carried out.
- Time management skills are essential.
- Excellent time management
- Ability to prioritise work
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
- Private Medical Cover, with the option to add your partner and dependants
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family friendly policies including enhanced parental leave
- Volunteer leave to support causes that matter to you
- Training and Development via the Ramsay Academy to support your career development
- Colleague recognition programme to celebrate our people
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.