Business Development Manager

Abbeymead Dental Centre is looking for an experienced Business Development Manager to lead and develop the practice during a 12–18 month maternity cover period. This is a predominantly private, purpose-built eight-surgery practice with a well-established, long-standing team.

The role combines day-to-day practice management with business development, commercial performance, team leadership and positive change. Working closely with the Director of Clinic Support, you will take responsibility for the operational and commercial performance of the practice, while supporting and developing the team, strengthening clinician engagement and ensuring an exceptional patient experience.

This is an opportunity for a confident, commercially minded leader who can build on the practice’s strong foundations, introduce new ideas and help shape its next stage of growth. Dental experience is not essential; we are open to candidates with strong transferable leadership, commercial and change-management experience from other relevant sectors.

Main duties of the job

As Business Development Manager, you will be responsible for the overall operational, commercial and financial performance of Abbeymead Dental Centre, working closely with the Director of Clinic Support and the wider Envisage Dental leadership team.

You will lead and develop the practice team, creating a positive and collaborative environment where colleagues feel supported, engaged and motivated. You will work closely with both employed and self-employed clinicians, building strong relationships and ensuring effective communication across the practice.

A key focus of the role will be identifying opportunities for growth and improvement. You will use KPIs, financial information and operational data to understand performance, develop action plans and drive sustainable improvements across the practice. You will also support local marketing and business development activity to increase patient growth and strengthen the practice’s reputation.

Alongside the commercial aspects of the role, you will oversee the smooth day-to-day running of the eight-surgery practice, including diary utilisation, recalls, stock management, equipment maintenance, patient complaints and compliance with CQC, health and safety and other regulatory requirements.

You will also play an important role in leading positive change. We are looking for someone who can bring fresh ideas, engage colleagues and clinicians, and turn opportunities into meaningful improvements while maintaining the strong team culture and high standards of patient care already established at Abbeymead.

Dental experience is not essential for this role. We are open to candidates with strong leadership, commercial, operational or change-management experience who can demonstrate the ability to develop people, improve performance and help a successful business move forward.

Person specification

Were looking for a confident, commercially minded and people-focused leader who can take ownership

Essential

• We are looking for someone with proven experience in a management or leadership role, with responsibility for leading and developing a team. You will need strong people and communication skills, with the ability to build positive relationships and bring people with you.
• Strong commercial awareness is important, along with an understanding of business performance, KPIs and targets. You should be comfortable analysing performance information and turning insights into practical actions that support growth and improvement.
• You will have a proactive and solutions-focused approach, with the confidence to take ownership, make decisions and implement positive change. Strong organisational skills are essential, as is the ability to manage competing priorities within a busy environment.
• You will need to demonstrate a genuine commitment to excellent patient and colleague experience and be confident working with a range of stakeholders, including senior leaders and self-employed professionals.

Dental experience is not essential; we will consider candidates with relevant transferable management, commercial, operational or change-management experience.

Desirable

• Clinical Sector Experience.

About the employer

Abbeymead is a well-established, predominantly private, purpose-built eight-surgery practice over two floors, with a fantastic long-standing team. The clinical team includes both self-employed clinicians and employed colleagues, creating a varied and dynamic working environment.

Envisage Dental is an equal opportunities employer committed to creating an inclusive workplace. We welcome applications from all suitably qualified candidates regardless of race, religion, belief, gender, gender identity, sexual orientation, age, disability, marital status or any other protected characteristic.

As part of our commitment to fair and equitable recruitment practices, we do not request or consider salary history during the hiring process. Compensation is determined based on the requirements of the role, relevant skills, qualifications and experience.