Casual Room Service Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Casual In Room Dining Waiter or Waitress

Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional service extends beyond our restaurants and bars. Our In Room Dining team delivers personalised dining experiences directly to our guests, combining efficiency, attention to detail, and genuine hospitality.

Four Seasons Hotel London at Tower Bridge is seeking a Casual In Room Dining Waiter or Waitress to join our Food and Beverage team.

The role

As a Casual In Room Dining Waiter or Waitress, you will play an important role in creating memorable in room dining experiences for our guests.

You will deliver food and beverages to guest rooms, ensure every order is presented to the highest standard, and provide warm, professional service throughout every interaction. This role is ideal for individuals who enjoy guest contact, work well independently, and take pride in delivering exceptional hospitality.

What you will do

• Deliver food and beverage orders to guest rooms professionally and efficiently
• Set up and present in room dining orders to Four Seasons standards
• Respond to guest requests with warmth, professionalism, and attention to detail
• Develop a strong understanding of menus, beverages, and hotel facilities
• Maintain cleanliness and organisation of service and preparation areas
• Work closely with the kitchen and wider Food and Beverage team to ensure seamless service
• Ensure all billing and order procedures are completed accurately
• Uphold Four Seasons standards of quality, presentation, and guest care

What we are looking for

• Previous experience as a Waiter or Waitress within a hotel, restaurant, or hospitality environment is preferred
• Excellent personal presentation and attention to detail
• Strong communication and guest service skills
• Ability to work effectively under pressure and manage multiple priorities
• Passion for food, beverage, and hospitality
• Positive attitude and team focused approach

What to expect

• Casual role with shifts offered based on business needs
• Flexible working pattern including mornings, evenings, weekends, and public holidays

What we offer

• £13.86 plus service charge based on hours worked
• Excellent training and development opportunities
• Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day
• Opportunity to build experience within the Four Seasons brand
• Uniform with complimentary professional dry cleaning
• Access to Wagestream for greater pay flexibility
• Employee recognition programmes
• Annual themed team events and regular social, charitable, and sporting activities

Join our In Room Dining team

If you are passionate about hospitality and enjoy delivering personalised service in a luxury environment, we would love to hear from you.

We look forward to receiving your application.