Clerical Officer / Receptionist
Betsi Cadwaladr University Health BoardWrexham, Wales, United Kingdom
Added 30 Jul · still live
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
Our predicted code SOC 4159 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely for this exact role. Classifications are algorithmic — check the occupation eligibility rules and confirm with the employer.
About the role
Job Overview
This post is fixed term/secondment for 8 months until 31.03.27 due to maternity cover.
I f you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post
An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the Sexual Health Service.
The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients who are visiting / calling the clinic, as well as colleagues and all service users.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.
In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.
Welsh Language Skills Are Essential For This Post.
Main duties of the job
The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible.
A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.
The ability to speak Welsh is essential for this post.
This post is fixed term/secondment for 8 months until 31.03.27 due to maternity cover.
I f you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post
An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the Sexual Health Service.
The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients who are visiting / calling the clinic, as well as colleagues and all service users.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.
In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.
Welsh Language Skills Are Essential For This Post.
Main duties of the job
The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible.
A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.
The ability to speak Welsh is essential for this post.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
Essential criteria
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- GCSE grade C or above (or equivalent) in English language or equivalent level of experience
- IT or word processing qualification (e.g. RSA 2 or equivalent experience)
- ECDL
- NVQ Level 1 or equivalent in customer service
Essential criteria
- Experience of using a computer system (e.g. GP clinical IT system)
Essential criteria
- Ability to input information onto a computer system with accuracy
- Ability to work in a busy environment, and deal with a number of different tasks simultaneously
- Ability to communicate tactfully with patients
- Ability to resolve issues ‘on the spot’ using own judgement
- Ability to multitask in a busy office environment
Essential Criteria
- An understanding of confidentiality involved with post
- Knowledge of a range of work procedures and practices
Essential Criteria
- Well motivated
- Ability to work as part of an integrated multi-skilled team member without direct supervision
- Ability to determine own work load priorities
- Flexible approach to work
- Welsh is essential
This description is the source posting as it read when we added it. We are not affiliated with Betsi Cadwaladr University Health Board, so check their own site for the current details.
Where this offer sits in the market
SOC 4159 · UK · ONS ASHE 2025 · ~400k in sampleP25 £25kP75 £35k
£21kmedian £28k£42k
Similar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at Betsi Cadwaladr University Health Board →About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Betsi Cadwaladr University Health Board holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.