Client Service Risk Manager - Knowledge & Frameworks

Who You'll Work With

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
  
  

Your Impact

You will be responsible for conducting research, building knowledge, and guiding the creation and revision of firm policies and standards repositories for technology, AI, and data risk topics.

You will be responsible for shaping and executing strategies for our firm that improve our risk management and advisory program. You will manage and execute initiatives to ensure new and existing risk topics are understood, documented, communicated, and incorporated into firm risk policies and frameworks as applicable. You will proactively address cross-functional issues and set policies and guidelines for the firm where appropriate. You will form strategic partnerships across Risk, Technology, client service, and other functions.

Your work will help increase the firm’s knowledge and understanding of critical risk topics and ensure that this knowledge is reflected in our firm’s policies, frameworks, and guidance.

You will be part of McKinsey’s Client Service Risk (CSR) function, whose mission is to enable McKinsey’s client impact and innovation, while managing risks to our clients, our firm, and our people. In the Global Technology Risk team, we are helping ensure positive and lasting impact from the Tech and AI revolution through pragmatic, expert and integrated technology risk capabilities. Our goal is to act as trusted thought-partners to the firm's leadership on technology and its risks, serving as innovative problem solvers. We offer deep expertise on emerging issues and trends, drawing on a strong network of relationships within and beyond the firm.

You will be based in Europe as part of our Client Service Risk team. Your team supports our engagement and technology as strategic risk advisors, ensuring that our client service and technology delivery meet firm and regulatory standards.

Your Qualifications and Skills