Contract Services Coordinator

Contract Services Coordinator

LOCATION: London, Vauxhall

The Opportunity

Thor is growing, and we’re looking for a bright, people-focused coordinator to join our Contract Services team. This role is perfect for someone early in their career who enjoys working with people, keeping things organised, solving problems and being part of a fast-moving, high-performing environment.

As our Contract Services Coordinator, you’ll play a key role in ensuring our contractors experience a seamless onboarding process and feel supported throughout their engagement. You’ll also help give our clients confidence in our offering, while ensuring our internal teams have accurate, reliable information and data to deliver an exceptional service.

This is a people and delivery-focused role, combining contractor support, onboarding coordination, workforce management and data reliability to strengthen our overall offering. You’ll work across multiple teams and become an important link between our contractors, clients, Finance, Recruitment, Sales and wider business functions.

The role will sit within the Contract Services department; however, its responsibilities and deliverables will span multiple departments, all working towards the same overarching objective: ensuring robust workforce management, consistency and visibility across the business.

This role will be reporting into the Legal and Compliance Manager.

Key Responsibilities

Contract Services – 18-22 hours/week

• Take ownership of the company’s House Runner contractor book, maintaining regular communication and providing ongoing support, managing extension negotiations and ensuring effective timesheet management.
• Support the Global Contractor Book, ensuring smooth onboarding and ongoing contractor care through regular welfare check-ins, proactive communication and management of queries or escalations.

Hyperscale team coordination 12-16 hours/week

• Manage Giant (background screening) processes
• Manage Alvalabs /personality and logic tests) processes
• New starters with RPO client emails

About Thor:

Established in 2012 with the aim to be a vibrant and dynamic recruitment company who genuinely understands their clients and gives back to their employees, we have since grown into a recognised global brand. With offices located in London and New York, our skilled consultants work in partnership with some of the world’s most successful companies engaging in Mission Critical projects.

Our team consists of diverse, determined, and resilient individuals, to whom we provide the tools and training they need to perform at their peak. They embody Thor's growth mindset and embrace a culture of lifelong learning, ensuring that we continually evolve to meet the changing needs of both our clients and candidates.