Customer Mid-Weight Designer - Content

About This Role

Sitting at the dynamic intersection of content creation and multi platform graphic design, this role is built for a well-rounded creative who balances core design fundamentals with high impact, social first content production. You will deliver high quality visual execution across a broad spectrum of touchpoints from e-commerce sites, subscription landing pages, and CRM emails to direct response print and packaging.

Working across high-profile brands and products like Yimbly, digital news subscriptions, OK! Beauty Box, and major national/regional marketing campaigns, you will combine motion graphics, short-form video, and AI-driven creative workflows in a fast-paced, performance-led environment.

Key Responsibilities

• Content-Led Creative & Motion: Concept, shoot, edit, and animate social-first video content and motion graphics. Lead creative direction on photo/film shoots (moodboarding, storyboarding, styling) and execute post-production. Integrate generative AI tools (Midjourney, Firefly, Runway) to optimize storytelling and asset workflows.

• Multi-Platform Graphic Design: Apply rigorous graphic design principles (layout, typography, retouching) across digital and print assets. Produce web/e-commerce graphics, CRM email templates, subscription landing pages, print advertising, and physical product packaging in line with brand guidelines.

• Campaign Execution & Operations: Collaborate with design and customer team leads to drive campaigns from concept through delivery. Autonomously manage your workload, versioning, and asset supply in a high-volume environment while using performance insights and market trends to innovate creative output.

What You Need to Succeed

• Proven Experience: Background in a digital-first environment (retail, subscriptions, e-commerce, agency) with a strong portfolio showing both dynamic content creation (motion graphics, short-form video, social ads) and multi-platform graphic design.

Technical Software Mastery: Expertise across Adobe Creative Cloud (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign), Figma/modern UI tools, and hands-on integration of generative AI creative tools.

Commercial & Operational Focus: Strong understanding of how design impacts the customer journey, conversion, and KPIs, coupled with excellent self-management skills to deliver precise, high-volume work under tight deadlines.

Desirable Extras: On-set lighting/camera experience, packaging dieline artworking/3D mockups, direct response print production, UGC/influencer content creation, and basic UI/UX principles.

How we'll look after you

We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including:

• 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.
• An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
• Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
• Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
• Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share this overview of the policies we have in place to support families and carers

. If there's something you want to understand more about, just ask - it won’t make a difference to your application.

A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.

Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.

Wellbeing support - including a 24/7 assistance programme for you and your family.

Financial wellbeing – Access Stream, our app for managing your finances, pay, rewards and benefits all in one place

Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.

Interest-free loans - including for season tickets and technology.

If you’re excited about this role but don’t tick every single box, please don’t let that stop you from applying.

We know that everyone has their own story to tell, and we value potential, passion and the perspectives that different backgrounds bring to our work.

Diverse perspectives strengthen our teams and help us better serve our audiences, which is why we’re dedicated to fostering an inclusive workplace where everyone feels welcome and supported. As an equal opportunities employer, we encourage applications from people of all backgrounds and experiences.

We are committed to a recruitment process that is fair and welcoming to all, without discrimination on the basis of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.