This job is no longer live. The employer has closed or delisted this posting, so new applications are unlikely to be considered. See live jobs at Abbott or browse all sponsored jobs.
Customer Onboarding Specialist
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
Our predicted code SOC 7219 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely for this exact role. Classifications are algorithmic — check the occupation eligibility rules and confirm with the employer.
About the role
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The Opportunity
Abbott Toxicology is the biggest provider for Drug & Alcohol testing in the country and also provides Occupational Health services through 23 medical centres across the country. We are looking for a Customer Onboarding Specialist to join the Toxicology Business Unit in Abingdon (Oxfordshire) that will support the existing and new accounts to ensure the best service experience.
What You’ll Do
As a Customer Onboarding Specialist you will be responsible for :
- Setting up customer accounts, making account amendments
- Logging and resolving customer invoicing complaints
- Following good documentation practice, ensuring customer information is stored appropriately for future reference
- Ensure customer invoicing complaints are logged within the system and resolved within the deadlines
- Investigating complaints fully to identify the root cause and appropriate resolution
- Liaising with multiple departments to identify appropriate solution
- Replying to customer queries mainly via email
- Answering incoming customer calls
- GCSEs in English and Math’s to grade (or equivalent)
- Experience with working in an office-based, customer services or administration environment
- Good working knowledge of Salesforce, Microsoft Office applications – especially Excel
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to :
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
This description is the source posting as it read when we added it. We are not affiliated with Abbott, so check their own site for the current details.
Where this offer sits in the market
SOC 7219 · UK · ONS ASHE 2025 · ~188k in sampleSimilar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at AbbottAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Abbott holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.