Customer Success Engineer - Tekla / Revit
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3549 is an eligible occupation, but we classified this role with low confidence (33% match). If the code is right — and KOPE is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Our platform sits at the intersection of BIM, automation and offsite construction, supporting real-world project delivery through integrations with tools such as Tekla Structures and Revit. We’re a fast-moving and highly collaborative team, working directly with some of the most forward-thinking organisations in the industry to shape the future of construction delivery.
Role Overview
We’re looking for a technically strong Customer Success Engineer with advanced Tekla and Revit experience to support deployment of KOPE across our growing global client base.
This role is closely aligned to the skillset of a BIM Coordinator or Digital Delivery Engineer, with a strong focus on customer onboarding, workflow implementation and technical support.
You’ll work directly with clients to configure and implement project workflows, support adoption of KOPE within live delivery environments and help resolve technical and process challenges across project teams. You’ll also work closely with our product and development teams, helping shape future roadmap priorities through real project delivery and customer feedback.
This is an opportunity to work at the forefront of automation and digital construction delivery, helping define how future construction workflows are implemented across the industry.
Role Responsibilities
- Support onboarding, deployment and ongoing adoption of KOPE workflows across client projects
- Configure, test and support Tekla and Revit workflows, including integrations and downstream fabrication processes
- Work directly with customers to understand delivery requirements, implementation challenges and project objectives
- Advanced working knowledge of Tekla Structures is essential
- Strong working knowledge of Revit and BIM delivery workflows
- Minimum 3 years’ experience within the Architecture, Engineering or Construction industry
- Experience supporting digital delivery, BIM coordination or technical implementation workflows
- Understanding of fabrication, offsite construction or DFMA workflows advantageous
- Experience in technical support, customer success, implementation or software deployment beneficial
- Strong communication and stakeholder management skills
- Highly organised with strong attention to detail
- Comfortable working directly with customers and problem solving in live project environments
- Proactive, adaptable and keen to work in a fast-moving environment
- Interest in automation, digital workflows and emerging construction technology
- Remote first
- Flexible working style
- Relaxed and fun culture
- Greenfield development with no legacy apps
- Autonomy & responsibility encouraged
- Generous holiday allowance - 23 days paid holiday plus public and bank holidays
- Aviva Health Insurance
- Winter leave – the office closes between Christmas eve and 1st January (inclusive) this is in addition to your personal annual leave
- All-company in person events
- Generous maternity, paternity and parental leave policy
This description is the source posting as it read when we added it. We are not affiliated with KOPE, so check their own site for the current details.
Where this offer sits in the market
SOC 3549 · UK · ONS ASHE 2025 · ~82k in sampleSimilar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. KOPE holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3549 going rate of £41,700. New-entrant and shortage discounts can lower it.