Customer Success Executive
CompanyGlobalData Plc
Location
Greater London, England, United Kingdom
Employment TypeFull-time
Posted At7/23/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (55.0%).
Occupation TypeBusiness associate professionals not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Who We Are…
GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change.
By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence.
Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.
Why join GlobalData?
GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.
Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people.
The role…
We’re looking for a Customer Success Executive (CSE) to build strategic, long-term customer partnerships and drive measurable business outcomes using an AI-first approach.
This role goes beyond traditional customer success or account management. You’ll act as a trusted advisor, guiding customers from onboarding through value realization, adoption, and growth — using AI-powered insights to proactively identify opportunities, risks, and next-best actions.
You will own customer success end-to-end, helping customers unlock ROI, influence strategic decisions, and embed our solutions into how they operate.
What You’ll Be Doing…
GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change.
By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence.
Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.
Why join GlobalData?
GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.
Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people.
The role…
We’re looking for a Customer Success Executive (CSE) to build strategic, long-term customer partnerships and drive measurable business outcomes using an AI-first approach.
This role goes beyond traditional customer success or account management. You’ll act as a trusted advisor, guiding customers from onboarding through value realization, adoption, and growth — using AI-powered insights to proactively identify opportunities, risks, and next-best actions.
You will own customer success end-to-end, helping customers unlock ROI, influence strategic decisions, and embed our solutions into how they operate.
What You’ll Be Doing…
- Leverage AI-driven analytics and customer health signals to anticipate needs, risks, and growth opportunities.
- Experience in Customer Success, Account Management, Consulting or a similar customer-facing role within the Technology industry (e.g. tech, telco, IT services)
- Strong ability to build and manage long-term customer relationships
- Analytical mindset with confidence using data, dashboards, and insights to guide decisions
- Excellent communication and stakeholder-management skills
- Experience working cross-functionally in a fast-moving environment
- An AI-first mindset: you naturally look to data and insight to guide action
- A proactive approach to problem-solving and customer leadership
- Curiosity about customers, industries, and emerging trends
- Commercial awareness paired with genuine customer empathy
- A desire to move the needle, not just maintain the status quo
GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.