Customer Success Manager
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3549 (85% match) is an eligible occupation, with a going rate of £41,700, and Sopro Group Limited is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2432 (Marketing and commercial managers, Client services manager (marketing) fits the campaign management focus) or SOC 3556 (Sales accounts and business development managers, Key account manager role with commercial ownership of accounts). We read the code off the advert, so it is our best guess, not the employer's.
About the role
THE COMPANY
With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands.
As the UK’s leading B2B sales engagement service provider, with over 150+ employees and backed by 11 years of multi-award-winning results, maturity and scale, Sopro offers a powerful and unique sales engagement proposition. Our relentless focus on innovation makes it an exciting time for both our teams at Sopro and our clients.
Sopro is committed to providing an inclusive, rewarding and fun place to work and received a “Best Place to Work” award at the UK Business Awards 2021.
THE ROLE
As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements.
You will own the commercial side of client relationships - deepening partnerships, driving retention, and continually improving how we manage and grow our accounts.
KEY RESPONSIBILITIES
Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service.
Plan, schedule and oversee key client communication points
Understand our clients’ needs and business objectives and ensure Sopro delivers against them.
Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction.
Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful.
Understand then shape our approach to better develop, diversify, and grow client accounts.
This description is the source posting as it read when we added it. We are not affiliated with Sopro Group Limited, so check their own site for the current details.
Where this offer sits in the market
SOC 3549 · UK · ONS ASHE 2025 · ~82k in sampleSimilar sponsored roles
See all UK visa jobs
About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Sopro Group Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3549 going rate of £41,700. New-entrant and shortage discounts can lower it.