Dental Receptionist Secretary - INTERNAL

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

Secretary / Receptionist

Band 3

NORTH WALES COMMUNITY DENTAL SERVICE

Based at the Wrexham Dental Centre

Full Time - 37.5 hours

PERMANENT

North Wales Community Dental Service is currently seeking to appoint a Secretary / Receptionist in the Wrexham Dental Centre.

The postholder will provide a Secretarial / Receptionist service to the Dental Centre, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team.

Welsh is essential for this role, excellent organisational skills and IT skills as well as working to deadlines are essential qualities for this role.

If you would like more general information please contact the Senior Dental Nurse on: 03000859663

Main duties of the job

• Working with the North Wales Community Dental Services.
• Working closely with and providing support to qualified staff in order to ensure the smooth running of clinics ensuring safe patient focused care at all times.
  
  

Welsh language skills need to be learnt when appointed to the post.

Working for our organisation

Working for your organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications And/or Knowledge

Essential criteria

• Able to demonstrate English and Mathematical skills RSA Stage 2 or equivalent NVQ 3 in Administration/Information Technology
  
  

Desirable criteria

• NVQ II Admin/customer care.
  
  

Experience

Essential criteria

• Clerical/Secretarial experience Numeracy and cash handling Previous NHS experience WPAS and Welsh Clinical Portal References Job application Skills Clear, legible
  
  

Desirable criteria

• Previous NHS experience
  
  

Aptitude And Abilities

Essential criteria

• Clear, legible handwriting Good verbal and written communication skills Good organisational skills Able to work to deadlines and prioritise tasks Typing/Word processing Maintaining Confidentiality Good secretarial skills Good time management skills Effective interpersonal and communication skills
  
  

Desirable criteria

• Able to use electronic information systems and word processing packages Knowledge of medical and dental terminology
  
  

Values

Essential Criteria

• Awareness of the importance of Confidentiality Able to work effectively in a team Self motivated and enthusiastic person Willingness to learn Flexible, reliable and adaptable Caring and considerate to others Ability to cope under pressure
  
  

Desirable criteria

• Ability to learn, comprehend and work within Health Board’s policies and procedures
  
  

Other

Essential criteria

• Ability to travel between clinics as and when necessary. Welsh speaking