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Director of Operations - Critical Site - Engineering knowledge background
EquinixSlough, England, United Kingdom
Not disclosed
Salary
Not disclosed by employer
£55,000
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 1121 is an eligible occupation, but we classified this role with low confidence (41% match). If the code is right — and Equinix is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Director, IBX Operations – LD4 (Critical Site)
We are seeking a senior, influential leader to take full ownership of operations at LD4 — one of our most critical and high-profile sites globally.
This is a Director-level role with focused accountability, combining end-to-end operational leadership with the strategic oversight expected at a senior level. You will be responsible for delivering exceptional performance across safety, reliability, customer experience, and cost — while leading and developing a high-performing technical organisation on-site.
This is not a purely strategic role. It requires a visible, hands-on leader who can operate at depth within a mission-critical environment, while also shaping direction, influencing stakeholders, and raising standards across the broader organisation.
Key Responsibilities
Site Leadership & People Management
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Director, IBX Operations – LD4 (Critical Site)
We are seeking a senior, influential leader to take full ownership of operations at LD4 — one of our most critical and high-profile sites globally.
This is a Director-level role with focused accountability, combining end-to-end operational leadership with the strategic oversight expected at a senior level. You will be responsible for delivering exceptional performance across safety, reliability, customer experience, and cost — while leading and developing a high-performing technical organisation on-site.
This is not a purely strategic role. It requires a visible, hands-on leader who can operate at depth within a mission-critical environment, while also shaping direction, influencing stakeholders, and raising standards across the broader organisation.
Key Responsibilities
Site Leadership & People Management
- Review the organisational design for site operation and transform as appropriate.
- Lead, inspire, and develop a multi-disciplinary team, including managers and technical professionals.
- Set the tone for a high-performance, safety-first culture and drive continuous improvement
- Own all people leadership responsibilities including hiring, succession planning, performance, and capability development
- Own the end-to-end operational performance of LD4, ensuring uptime, reliability, and customer commitments are consistently met
- Define and deliver site-level objectives aligned to Equinix standards and global priorities
- Drive operational efficiency, resilience, and continuous improvement across all disciplines
- Lead incident response as the senior escalation point, ensuring rapid resolution and strong post-incident learning
- Translate broader operational strategy into clear site-level execution plans
- Establish and track performance metrics (KPIs, SLAs, capacity, availability, financials)
- Own site financial performance, including OPEX/CAPEX planning, cost optimisation, and investment decisions
- Balance short-term operational demands with long-term site capability and growth planning
- Partner with regional and global teams on capacity planning, infrastructure strategy, and future expansion
- Ensure the appropriate infrastructure refresh programmes are in place.
- Oversee delivery of site projects, upgrades, and expansions to time, scope, and budget
- Ensure accurate and forward-looking capacity management (power, cooling, and space)
- Act as the senior operational representative for LD4, engaging with internal and external stakeholders
- Drive a strong customer-first mindset and continuously improve customer experience outcomes
- Own business continuity, disaster recovery readiness, and operational risk management at site level
- Ensure full compliance with regulatory, safety, and corporate standards (ISO, audit, etc.)
- Maintain rigorous governance across MOPs, change control, and operational processes
- Oversee vendor performance against SLAs/KPIs and drive continuous improvement
- Build strong partnerships with suppliers and internal support teams to optimise performance and delivery
- Proven leadership in mission-critical operations (data centres, telco, engineering, or large-scale infrastructure)
- Demonstrated experience owning operational outcomes, budgets, and team performance
- Strong background in engineering, facilities, or technical operations
- Experience operating in complex, matrixed environments and influencing across functions
- Track record of driving performance improvement and operational excellence
- Strong financial and business acumen, linking operational delivery to commercial outcomes
We’re looking for a leader who can:
- Lead at depth and at scale — comfortable being hands-on while setting direction
- Influence and align — engage effectively with senior stakeholders across the business
- Raise the bar — set ambitious standards for safety, customer experience, and operational performance
- Think strategically — connect site operations to wider business goals and transformation initiatives
- Develop others — build strong leadership capability within the site
This role is intentionally designed to:
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
- Own a single, critical site (LD4) with full accountability
- Operate with the scope, decision-making authority, and impact of a Director
- Combine operational depth (Manager-level execution) with strategic leadership (Director-level influence)
- Competitive Salary: Attractive compensation including a non-contractual bonus based on performance and a Reserved Stock Unit package.
- Generous Leave: 25 days of holiday plus bank holidays, with the option to purchase additional days
- Comprehensive Insurance & Health Benefits: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership.
- Investment Opportunities: Employee Stock Purchase Plan and Company Pension Plan.
- Travel Benefits: Cycle to Work Scheme and Annual Season Ticket Loan.
- Career Growth: Excellent opportunities for growth and advancement within the company.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
This description is the source posting as it read when we added it. We are not affiliated with Equinix, so check their own site for the current details.
Where this offer sits in the market
SOC 1121 · UK · ONS ASHE 2025 · ~406k in sampleP25 £43kP75 £85k
£31kmedian £59kgoing rate £55k£122k
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Browse more sponsored jobs at EquinixAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Equinix holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 1121 going rate of £55,000. New-entrant and shortage discounts can lower it.