Engineering Manager

Reports to: CPTO

Location: Remote, UK

Type: Permanent, full-time

WHO WE ARE AND WHAT WE DO

We’re Elite Dynamics – a global reseller of Microsoft Dynamics 365, specialising in delivering vertical solutions based on Microsoft Dynamics technology, into the holiday park & leisure home industry.

We’ve got big ambitions to take our solutions across the globe, helping our clients be more productive and drive performance.

We want to work with operators, manufacturers and dealers in the park and marina industry who share the same passion and enthusiasm for world-class software solutions:

✓ Microsoft solutions partner

✓ Multi-award winner

✓ 50+ customers across the UK, USA, & Canada

ROLE PURPOSE

We are looking for an experienced Engineering Manager to lead the development of our products across the Dynamics ecosystem and of our non-Dynamics platform, including My Elite and future customer-facing digital products.

This role combines engineering leadership, software architecture and people leadership. You will be responsible for building a high-performing development team, providing technical direction, and ensuring that our platforms are secure, scalable, resilient and commercially aligned. You’ll work closely with our Chief Architect & Product Managers to embed and scale repeatable engineering practices and delivery processes across all of our technical products and services.

Success in this role is measured by the capability of the team you build, the technical standards you establish, and the predictable delivery of high quality, scalable and secure customer value.

KEY RESPONSIBILITIES

Engineering Leadership:

• Lead, coach and mentor software engineers across the Dynamics and app product estate.
• Create a culture of quality, ownership, collaboration and continuous improvement.

Architecture & Technical Direction:

• Work with the Chief Architect to define and maintain the target architecture for My Elite and future digital platforms.
• Establish architectural principles, design standards and technical guardrails.
• Ensure solutions are scalable, secure, maintainable and aligned with business objectives.
• Guide major technical decisions and architectural reviews.

Delivery & Operational Excellence:

• Work closely with Product Management to translate roadmap priorities into deliverable outcomes.
• Improve engineering predictability, planning accuracy and release confidence.
• Drive improvements in CI/CD, testing automation, observability and operational resilience.
• Ensure technical debt, platform investments and non-functional requirements are managed appropriately alongside feature delivery.

Platform & Security Ownership:

• Champion secure software development practices.
• Ensure appropriate monitoring, logging, performance management and operational readiness.
• Lead technical responses to incidents, root cause analysis and corrective actions.
• Support compliance, security and governance requirements across the platform.

Cross-Functional Leadership:

• Partner with Product, Delivery, Support and Professional Services teams.
• Provide technical input into strategic initiatives, customer engagements and enterprise opportunities.
• Help the wider organisation make informed technology decisions through clear communication and pragmatic leadership.

SKILLS & EXPERIENCES

Essential:

• Experience leading & managing software engineering teams in a modern product organisation.

Desirable:

• Familiarity with AI-assisted software development practices.
• Experience with Microsoft Dynamics technologies and business applications.
• Experience working within ERP, CRM, hospitality, leisure, property or vertical SaaS markets.
• Experience with Azure-hosted applications and services.
• Knowledge of mobile applications and customer-facing digital products.
• Experience introducing engineering standards, architecture governance and delivery improvements.

WHAT SUCCESS LOOKS LIKE

Within your first year:

• Delivery becomes more predictable and less dependent on individual behaviour.
• Architectural decisions are documented, understood and consistently applied.
• Platform stability, quality and release confidence improve significantly.
• Automated testing and deployment maturity increases.
• Engineers demonstrate greater ownership and technical leadership.
• Key technical risks and dependencies are reduced.
• The business has confidence in the scalability and long-term direction of the technology estate.

Behaviours We Value:

• Constructively challenging: comfortable asking "how will we know this works?" in any forum.
• Pragmatic: right-sizes process to the problem with a relentless focus on customer outcomes.
• Collaborative: builds quality through influence and coaching, not gatekeeping.

Why Join Us?

• You'll play a key role in shaping the future of Elite Dynamics' digital product portfolio, the market-leading holiday park & marina management platform.
• You'll help define the architecture, grow the engineering capability and create the platforms that will power the next stage of the company's growth.
• You will have genuine influence over technology strategy, engineering culture and platform direction while working directly alongside senior product and technology leadership.

Don't meet every requirement? We still encourage you to apply! We value diverse experiences and skills, and recognize that talent comes in many forms. If you're passionate about the role and believe you can contribute, we'd love to hear from you. Your unique perspective might be just what we're looking for.

We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please contact people@elitedynamics.co.uk