Executive Manager - West Midlands

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Executive Manager - West Midlands

Date: Aug 4, 2026

Location:

West Midlands - Remote, UKM, GB

Company Brand: McLarens

Purpose

We currently have an exciting opportunity for an Executive Manager role to join our Commercial Property team based in the West Midlands Region.

The Opportunity

Reporting to the Head of Commercial Property – Southwest & Midlands, you will be working closely with the national and regional teams, to deliver on operational objectives.

Key Accountabilities

Your responsibilities will include:

Working Closely With The Head Of Commercial Property Southwest & Midlands And The Operational Regional Team, To Deliver On The Following Objectives

• Financial performance as against the set regional budget, to include
• Effectively managing regional resource within the set headcount
• Revenue/Time logging targets
• Effectively managing aged WIP
• Assisting credit control to recover debt
• Identification of possible recruitment requirements as appropriate within the budget or when opportunities identified to aid profitable growth of the region
• Delivery of excellent and consistent regional performance against set performance measures such as
• Client SLA’s
• Exception reports
• External audits
• Internal QA measures
• Compliments / Engage initiative
• Complaints
• Management of own caseload and involvement in supporting the cases handled by the team as required to include
• Assist with complaint resolution
• Mentoring
• Support during holidays and sickness leave
• Continual review of processes, systems and methodologies with the aim of providing
• The most efficient method of working
• New and innovative solutions to what we do
• Accurate MI on all cases

The successful Candidate will have experience in the commercial loss adjusting sector and have significant team management experience including coaching and mentoring. They will also have strong stakeholder management skills including the ability to establish strong working relationships. Successful candidates will have excellent negotiation, decision making and problem solving-skills and be highly self-motivated and driven. The individual will also take pride in delivering outputs on time, with a focus on quality, communication and organisation.

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a

huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services

firm, with a global network that delivers consistently excellent service supported by deep local

expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural

resources, our people get everything they need to impact lives on a global scale. We take our

development seriously and offer careers that empower our people to strive for bigger goals and

reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an

average of over 20 years' experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first.

It's your career, so why compromise?

What Drives Us

At McLarens, our commitments shape every experience- for our clients, our people, and the

communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.
  
  

The Benefits

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought

Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you

thrive.

Here’s What Else We Offer

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth
  
  

opportunities.

• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,
  
  

flexible schedule where applicable).

• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.
  
  

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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