We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
Have a look at these videos to give an insight into who we are:
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Sustainability at Bruntwood
Some examples of our varied portfolio include: Bloc , Alderley Park , Circle Square and Ev0
This is a
fixed term 12 months contract at our head office in Union which is central Manchester opposite the town hall. The role can be between
25 - 30 hours per week depending on what works for you, however we’re keen for the successful person to work these hours Monday - Friday.
Job purpose:
You’ll work with another Finance Support Assistant. You’ll be the first point of contact for our customers, assessing queries and distributing them to the appropriate department, resolving queries yourself where possible.
You’ll be the crucial coordinator in the transactional finance department, therefore it’s important that you enjoy collaborating with colleagues and building relationships with customers. As well as a good foundation of finance knowledge.
What you’ll be doing:
- Providing professional and effective first line support to external & internal customers by email & telephone for transactional finance
- Record & assign customer queries in our query management software taking a proactive approach to resolve
- Work to resolve tickets within our agreed SLA’s in order to provide our customers with solutions
- Assign complex queries to internal stakeholders when their support is needed to resolve
- Prepare customer refund requests ensuring the correct supporting documentation and approval is provided
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.