Job Title: Financial Analyst - Operations

Salary: Circa £35,000 Per Annum

Location: Chesterfield, Derbyshire S41 7SL (With travel around the UK)

Hours: Full time position, 37.5 hours per week

Who We Are

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

Proudly recognised by The Sunday Times Best Places to Work for three consecutive years, and winners of the 2026 Health and Social Care Industry Award, we’ve built a culture where people can thrive every day.

Role Overview

As Financial Analyst – Operations, you will support operational leaders by providing meaningful financial and performance insight, helping teams better understand trends, risks and opportunities within their areas.

You will analyse both financial and operational data to identify areas for improvement, support best practice and contribute to wider business improvement initiatives. You will also work closely with the Fees and Credit Control teams to support revenue optimisation, query resolution and process consistency across the business.

This role would suit someone who is naturally curious, commercially aware and enjoys looking beyond the numbers to understand the wider operational picture.

Your Responsibilities

Drive operational performance through optimising rota management and analysing workforce efficiency
Work closely with operational teams to support performance, decision-making and continuous improvement
Analyse and interpret financial and operational data to identify trends, patterns, risks and opportunities

Work collaboratively with stakeholders across the organisation to understand reporting and analytical requirements

Work cross functionally with data and reporting teams to ensure reporting aligns with strategic priorities

Identify best practice and support consistent implementation across the business

Identify legacy fee issues and opportunities and work across operations and fees teams manage through to resolution

Where there are increased care requirements, contingency or PBS input, ensure funding agreements are sought and reflected appropriately within agreed fees

Support the Fees team to maximise revenue opportunities across all packages

Support the standardisation and continuous improvement of costing processes across multiple legal entities

Contribute analytical insight to strategic and operational initiatives

Communicate financial insight and recommendations clearly to both technical and non-technical stakeholders

Identify opportunities to improve financial returns through stronger processes and controls

Support credit control function to achieve timely resolution of queries and outstanding balances that relate to provision of care or operational issues

About you

We are looking for someone who is proactive, approachable and able to build strong working relationships across the organisation. You will be comfortable working with large volumes of data, interpreting information and turning this into meaningful insight that supports operational performance.

You will also be someone who enjoys improving processes, finding better ways of working and collaborating with others to drive positive change.

Skills and Experience

Essential:

Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent)
Strong analytical and problem-solving skills with excellent attention to detail

Commercially minded with the ability to interpret data and identify opportunities

Excellent communication skills with the ability to explain financial information clearly

Ability to work collaboratively with both finance and non-finance teams

Advanced MS Excel skills and confidence using financial systems

Experience improving systems, reporting or operational processes

Ability to balance detail while maintaining a broader strategic perspective

Desirable:

Experience within the Care Sector
Understanding of social care and health funding and commissioning processes
Interest or experience in business improvement, performance analysis or strategy

Why join ivolve?

This is an exciting time to join a supportive and forward-thinking team where your contribution will genuinely make a difference. We offer flexibility, collaboration and the opportunity to work in a role where your insight and ideas will help shape operational and financial performance across the business. In addition:

Birthday off (after qualifying period)
Weekly lotto & scratch-card rewards
ivolve Extra discounts platform
Ongoing training & development (internal academies + external courses)
Annual colleague awards & recognition events
Salary advance scheme (after qualifying period)

If you are looking for a role where you can add value, influence change and continue developing within a collaborative environment, we would love to hear from you.

INDF

Financial Analyst

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